× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: ReadyNas 102 - Not working after firmware 6.7.4 upgrade

hippocrite
Aspirant

ReadyNas 102 - Not working after firmware 6.7.4 upgrade

Hi

 

My Readynas 102 (RN-10200-100EUS) has been working flawless for a couple of years with the firmware it was shipped with. Now I have updated the firmware a couple of times from the admin page and now I cannot access it anymore.

 

Raidar shows "Management Service Offline"

I cannot access the Admin page since I only get ERR_EMPTY_RESPONSE I have tried different browsers

Cannot download logs

 

I feel stuck here. 

 

(Update, if I reboot I can access the admin page for a short time but then I guess the Management Service goes offline and I loose the connection)

 

Regards 

Hippo

Message 1 of 3
hippocrite
Aspirant

Re: ReadyNas 102 - Not working after firmware 6.7.4 upgrade

Update:

 

By being really quick after a couple of reboots I managed to briefly access the fwbroker site and uploaded the 6.7.5 firmware.

Raidar showed 6.7.5 after another reboot but now the unit is stuck in "Upgrading"

 

I have tried the USB recovery method with no luck, still stuck in "upgrading"

I have tried OS Reinstall and Volume Read Only but still no progress.

 

I have family photos on the disk. Is it possible to reinstall OS on another new disk and then connect the existing disk afterwards and

access the data?

 

Regards

Hippo

Message 2 of 3
StephenB
Guru

Re: ReadyNas 102 - Not working after firmware 6.7.4 upgrade


@hippocrite wrote:

 

I have family photos on the disk. Is it possible to reinstall OS on another new disk and then connect the existing disk afterwards and

access the data?

 


No.

 

Netgear support (my.netgear.com) is probably the safest and quickest next step.  Ask about per-incident support.

 

If you are experienced with linux, you can also mount the volume on a linux PC.

 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 3219 views
  • 0 kudos
  • 2 in conversation
Announcements