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Re: ReadyNas marking brand new drives as dead

ReadyNas marking brand new drives as dead

I have a NAS unit readyNAS nv+ with 4 WD 2Tb green drives.

 

One month ago drive 1 showed as failed, the raid went to unprotected state, then one week later drive 2 showed also as failed, both showed dead state.

 

I bought 2 x WD red 2Tb NASWare3.0 drives. Putted one of them back, resync, then the second one and resync, everything showed working and Frontview gave me green lights, I could read all the data, so I didn't do any external backup or anything, I just assumed drive 1 and 2 where dead but as I had 4 working drives and a unit giving me green lights I assumed everything would be alright. 

 

Around 1 week later Drive 1 failed, and next days Drive 2 failed also, both showed dead (brand new drives mind you). 

I lost all the data this time, could not rebuilt nor access any data 😞 I should have backed everything but did not, this is not the current subject of my post.

 

I put all 6 drives(4 green and 2 red) on a computer and formatted and reinitialized all of them. I replaced all four WD green drives back in the unit (I kept the 2 reds aside). I changed the order of all the drives, so that the drives originaly market as dead went into space 3 and 4.

 

After the factory reset all drives showed green and ok in frontview, I did copy some files and everything seemed to work properly, then 24 hrs Drive 1 showed as failed... the current drive 1 was before the drive 3.

 

It would seem as if any drive I put into slot 1 or slot 2 will be recognize as dead (after a few hours/days of usage). 

 

What should I do ? What's causing this problem ? currently if I believe what the ReadyNas is telling me I have 3 green faulty drives + 2 brand new red ones also faulty ? I don't think the problem is with the drives, it would seem as if the unit is not behaving correctly.

 

Please advise.

Model: ReadyNAS-NV+|ReadyNAS NV+
Message 1 of 3
cpu8088
Virtuoso

Re: ReadyNas marking brand new drives as dead

time to retire the nv+

 

 

Message 2 of 3
StephenB
Guru

Re: ReadyNas marking brand new drives as dead

Possibly the SATA interfaces in the backplane are failing for slots 1 and 2.

 

It might be time to move on to a new NAS.

Message 3 of 3
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