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Re: Readynas 204 n o admin page

Kardano
Luminary

Readynas 204 n o admin page

RN204, FW 6.9.3

After installing app (phpsysadmin) from no web admin interface.

Tried restart, no help.

On ssh i get:

root@PMNAS01:~# systemctl status apache2
â apache2.service - The Apache HTTP Server
   Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Wed 2018-03-21 14:39:46 CET; 16min ago
  Process: 7157 ExecStart=/usr/sbin/apache2 $OPTIONS -k start (code=exited, status=203/EXEC)
  Process: 7057 ExecStartPre=/frontview/bin/fvapps (code=exited, status=0/SUCCESS)

Mar 21 14:39:45 PMNAS01 systemd[1]: Starting The Apache HTTP Server...
Mar 21 14:39:45 PMNAS01 fvapps[7057]: WARNING: Excluding bad https config for app 'nastools-netdata'
Mar 21 14:39:45 PMNAS01 fvapps[7057]: WARNING: Excluding bad https config for app 'smbplus'
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Control process exited, code=exited status=203

Mar 21 14:39:46 PMNAS01 systemd[1]: Failed to start The Apache HTTP Server.
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Unit entered failed state.
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Triggering OnFailure= dependencies.
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Failed with result 'exit-code'.
root@PMNAS01:~#

I can access data in shares, but no admin page.

I cannot download logs with RaiDar get Not a valid User Name or Password. (i know that name and pasword are OK)

Unit is in Remote support mode.

 

Can someone help me with this problem? I do not want to facroty default my unit...

@mdgm-ntgrplease help (help me Obiwan Kenobi you're my only hope)

 

Thanks.

 

Model: RN204|ReadyNAS204
Message 1 of 13

Accepted Solutions
Marc_V
NETGEAR Employee Retired

Re: Readynas 204 n o admin page

Hi @Kardano

 

Great! hope everything's okay now.

 

Hope you can use the accepted solution button once you have finished testing.

 

 

Regards!

View solution in original post

Message 12 of 13

All Replies
Marc_V
NETGEAR Employee Retired

Re: Readynas 204 n o admin page

Hi @Kardano

 

Have you tried clearing the cache of your browser or using Incognito?

Message 2 of 13
Kardano
Luminary

Re: Readynas 204 n o admin page

Hello,

tied IE, Firefox, chrome. Cache cleared. No change.from SSH it seems that apache does not start. But i am not at that level to reepair it myself.

 

So thi is "someone help me" or i have to facory default this unit. 😞

 

Kardano

Message 3 of 13
Marc_V
NETGEAR Employee Retired

Re: Readynas 204 n o admin page

Hi @Kardano,

 

Can you send me your logs through PM. You may also want to contact NETGEAR Support to be assisted right away. 

 

Factory defaulting the unit should be your last resort, let's check your logs first as other options might be possible.

 

 

Regards

 

 

Message 4 of 13
Kardano
Luminary

Re: Readynas 204 n o admin page

Hello @Marc_V

Thanks for your help.

Logs sended in.

Message 5 of 13
Kardano
Luminary

Re: Readynas 204 n o admin page

Hi @Marc_V

 

now i see admin page.

installed apps has no icon.

 

but when i get to ssh i get this:

 

root@PMNAS01:~# systemctl status apache2
â apache2.service - The Apache HTTP Server
   Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Thu 2018-03-22 09:03:38 CET; 20min ago
  Process: 5777 ExecStart=/usr/sbin/apache2 $OPTIONS -k start (code=exited, status=1/FAILURE)
  Process: 5677 ExecStartPre=/frontview/bin/fvapps (code=exited, status=0/SUCCESS)

Mar 22 09:03:38 PMNAS01 systemd[1]: Starting The Apache HTTP Server...
Mar 22 09:03:38 PMNAS01 fvapps[5677]: WARNING: Excluding bad https config for app 'nastools-netdata'
Mar 22 09:03:38 PMNAS01 fvapps[5677]: WARNING: Excluding bad https config for app 'smbplus'
Mar 22 09:03:38 PMNAS01 apache2[5777]: apache2: Syntax error on line 244 of /etc/apache2/apache2.conf: Syntax error on line 2 of /etc/apache2/mod
s-enabled/access_compat.load: Cannot load /usr/lib/apache2/modules/mod_access_compat.so into server: /usr/lib/apache2/modules/mod_access_compat.s
o: cannot open shared object file: No such file or directory
Mar 22 09:03:38 PMNAS01 systemd[1]: apache2.service: Control process exited, code=exited status=1
Mar 22 09:03:38 PMNAS01 systemd[1]: Failed to start The Apache HTTP Server.
Mar 22 09:03:38 PMNAS01 systemd[1]: apache2.service: Unit entered failed state.
Mar 22 09:03:38 PMNAS01 systemd[1]: apache2.service: Triggering OnFailure= dependencies.
Mar 22 09:03:38 PMNAS01 systemd[1]: apache2.service: Failed with result 'exit-code'.
root@PMNAS01:~#
Message 6 of 13
Marc_V
NETGEAR Employee Retired

Re: Readynas 204 n o admin page

Hi @Kardano

 

It seems that a package has been corrupted/broken.

 

I think you should remove the app you installed first, that might not be compatible with 6.9.3 or perhaps check for an update from the developer.

 

Is everything okay now? Hope this is resolved.

 

 

Regards

Message 7 of 13
Kardano
Luminary

Re: Readynas 204 n o admin page

Hi @Marc_V

I see adminpage, but i cannot remove/uninstall previously installed apps.

What should i do with them?

Message 8 of 13
Marc_V
NETGEAR Employee Retired

Re: Readynas 204 n o admin page

Have you tried using a different browser? clearing the cache or using private browsing? 

 

 

Message 9 of 13
Kardano
Luminary

Re: Readynas 204 n o admin page

Hi @Marc_V

 

I can get to admin page on http. https is not showing anything.

on ssh i get:

root@PMNAS01:~# systemctl status apache2
â apache2.service - The Apache HTTP Server
   Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
   Active: active (running) since Thu 2018-03-22 09:52:18 CET; 8min ago
 Main PID: 10660 (apache2)
   CGroup: /system.slice/apache2.service
           ââ10660 /usr/sbin/apache2 -k start
           ââ10661 apache_log
           ââ10662 apache_log
           ââ10663 /usr/sbin/apache2 -k start
           ââ10664 /usr/sbin/apache2 -k start
           ââ10667 /usr/sbin/apache2 -k start
           ââ10668 /usr/sbin/apache2 -k start
           ââ10764 /usr/sbin/apache2 -k start
           ââ11379 /usr/sbin/apache2 -k start
           ââ11599 /usr/sbin/apache2 -k start
           ââ11743 /usr/sbin/apache2 -k start
           ââ11783 /usr/sbin/apache2 -k start
           ââ11854 /usr/sbin/apache2 -k start
           ââ12100 /frontview/lib/dbbroker.cgi
           ââ12319 /usr/sbin/apache2 -k start
           ââ12363 /usr/sbin/apache2 -k start
           ââ12364 /usr/sbin/apache2 -k start
           ââ12375 /frontview/lib/dbbroker.cgi

Mar 22 10:00:23 PMNAS01 apache2[11743]: [error] [client 192.168.77.2] mod_csrf(020): request denied, no 'csrfpId' parameter
in request, action=deny, id=-, referer: https://pmnas01/admin/
Mar 22 10:00:26 PMNAS01 apache2[10764]: [error] [client 192.168.77.2] mod_csrf(020): request denied, no 'csrfpId' parameter
in request, action=deny, id=-, referer: https://pmnas01/admin/
Mar 22 10:00:28 PMNAS01 apache2[10664]: [error] [client 192.168.77.2] mod_csrf(020): request denied, no 'csrfpId' parameter
in request, action=deny, id=-, referer: https://pmnas01/admin/
Mar 22 10:00:30 PMNAS01 apache2[11599]: [error] [client 192.168.77.2] mod_csrf(020): request denied, no 'csrfpId' parameter
in request, action=deny, id=-, referer: https://pmnas01/admin/
Mar 22 10:00:32 PMNAS01 apache2[11783]: [error] [client 192.168.77.2] mod_csrf(020): request denied, no 'csrfpId' parameter
in request, action=deny, id=-, referer: https://pmnas01/admin/
Mar 22 10:00:34 PMNAS01 apache2[11854]: [error] [client 192.168.77.2] mod_csrf(020): request denied, no 'csrfpId' parameter
in request, action=deny, id=-, referer: https://pmnas01/admin/
Mar 22 10:00:36 PMNAS01 apache2[11784]: [error] [client 192.168.77.2] mod_csrf(020): request denied, no 'csrfpId' parameter
in request, action=deny, id=-, referer: https://pmnas01/admin/
Mar 22 10:00:37 PMNAS01 apache_access[10662]: Suppressed 1 duplicate messages
Mar 22 10:00:37 PMNAS01 apache_access[10662]: 192.168.77.2 "GET /admin/ HTTP/1.1" 401
Mar 22 10:00:45 PMNAS01 apache_access[10662]: 192.168.77.2 "POST /dbbroker HTTP/1.1" 401
root@PMNAS01:~#

 

Message 10 of 13
Kardano
Luminary

Re: Readynas 204 n o admin page

Hi @Marc_V

 

it seems to be OK now. i will test it. and get unit reboot. I update status.

 

Thanks for now

 

Message 11 of 13
Marc_V
NETGEAR Employee Retired

Re: Readynas 204 n o admin page

Hi @Kardano

 

Great! hope everything's okay now.

 

Hope you can use the accepted solution button once you have finished testing.

 

 

Regards!

Message 12 of 13
Kardano
Luminary

Re: Readynas 204 n o admin page

Hi @Marc_V

 

It seems to be OK fopr now.

 

Apps that causes this problem was phpsysinfo ver 3.0.17-1 installed DIRECTLY from available apps from adminpage. I installed "older" version 3.1.7 which has no problem and was on apps until now.

Maybe that version of phpsysinfo (3.0.17-1) may get some aditional check from some supervisor or testers.

 

It seem as i have to vcreate my own repository (or directory) for tested apps and verions for readynas units.

 

Thanks for all your help.

Message 13 of 13
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