Readynas Pro 6 Readycloud Fails after Loading Firmware 6.10.3

[McRob1]

Installed the latest OS version 6.10.3 on my Readynas Pro 6.

Now I can no longer connect to Readycloud.

When I go to the cloud tab and attempt to turn on the service I get an error message.  See attached picture file.

I tried to revert back to 6.10.2 and after install I had the same results.  It was working fine with 6.10.2 prior to update.

Internet has a checkmark showing that it is available.  I have not changed anything except for the firmware update.

I have now reloaded 6.10.3 and await any suggestions on how to get readycloud working again.

Thanks

[Marc_V]

@McRob1

Have you tried doing OS-Reinstall? If you have not done that you may want to try that first. If it did not work after the OS-Reinstall, kindly let me know.

https://kb.netgear.com/20898/ReadyNAS-ReadyDATA-Boot-Menu

Regards

[McRob1]

Tried OS-Reinstall as suggested.

No change.  I am still not able to get Readycloud process to start as before.

Any other ideas?

Thanks for your input.

[McRob1]

After hearing no response I did a factory reset.

After completing the factory reset on the NAS I was able to get the readycloud turned on without the error message.

I was still not able to connect locally to the NAS using readycloud.

Even when I turned readycloud off the NAS still showed up as an active NAS in readycloud.

I was able to disconnect the NAS using the web based readycloud.

After many tries I was able to get the NAS connected again.

Now the NAS is doing a syncronization that will probably continue for the next day or so.

Then I get to copy all the data I backed up, back onto the NAS.

I wish Netgear could develop more stable software.