Rear USB ports? #24828273

[DionM]

I can't get the rear USB ports on my ReadyNAS 314 to work.

Plugging in a couple of different 2.5" USB ext drives (Toshiba 1.5Tb, WD 2.0Tb) yields no success - no drive power light, no recognition of the drive in Frontview.

Front port recognises a USB thumb drive no issues.

Any ideas why?

[mdgm-ntgr]

If you download your logs, what is the date in bios_ver.log?

So the USB disks are bus powered?

[DionM]

mdgm wrote:
If you download your logs, what is the date in bios_ver.log?

bios_date=06/11/2013
bios_vendor=American Megatrends Inc.
bios_version=4.6.5
board_asset_tag=To be filled by O.E.M.
board_name=ReadyNAS 314          
board_serial=To be filled by O.E.M.
board_vendor=NETGEAR
board_version=To be filled by O.E.M.
chassis_asset_tag=To Be Filled By O.E.M.
chassis_serial=To Be Filled By O.E.M.
chassis_type=3
chassis_vendor=NETGEAR
chassis_version=To Be Filled By O.E.M.
modalias=dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/11/2013:svnNETGEAR:pnReadyNAS314:pvr06/11/2013ReadyNAS-314V1.0:rvnNETGEAR:rnReadyNAS314:rvrTobefilledbyO.E.M.:cvnNETGEAR:ct3:cvrToBeFilledByO.E.M.:
product_name=ReadyNAS 314  

So the USB disks are bus powered?

Yes - and confirmed working on a PC.

Running 6.2.2 ReadyOS too.

[mdgm-ntgr]

See if installing the BIOS update helps: https://www.readynas.com/forum/viewtopic.php?f=65&t=75513

The BIOS update includes an update to the firmware for the USB3 ports (which are the USB ports on the rear of the NAS).

[DionM]

I might lodge an official ticket - not keen on downloading a firmware from someone's dropbox account.