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Re: SMB disabled

YE7
Aspirant
Aspirant

SMB disabled

Hi,

 

I have upgraded the firmware on a RN42200 from 6.7.1 to 6.7.3 and that caused it to loose SMB service. When I click on SMB service to enable it, I hit apply and nothing happens. 

 

Thanks,

 

 

Model: RN4220X|ReadyNAS 4220 10Gbase-T
Message 1 of 17
jak0lantash
Mentor

Re: SMB disabled

Did you try to reboot the device again?

Maybe you need to perform an OS Reinstall via the Boot Menu?

Message 2 of 17
jak0lantash
Mentor

Re: SMB disabled

Before OS Reinstall, try to confirm that you're not in a full root situation.

Download the logs from the GUI, look at the end of volume.log, there is a section with "df -h" and confirm that the line with md0 doesn't show the volume 100% full.

Message 3 of 17
YE7
Aspirant
Aspirant

Re: SMB disabled

I tried rebooting. It didn't fix it. 

Message 4 of 17
YE7
Aspirant
Aspirant

Re: SMB disabled

This is the "df -h" infro from the volume log:

I don't think it's full. 

=== df -h ===
Filesystem      Size  Used Avail Use% Mounted on
udev             10M  4.0K   10M   1% /dev
/dev/md0        4.0G  804M  2.9G  22% /
tmpfs           3.9G     0  3.9G   0% /dev/shm
tmpfs           3.9G  7.4M  3.9G   1% /run
tmpfs           2.0G   28K  2.0G   1% /run/lock
tmpfs           3.9G     0  3.9G   0% /sys/fs/cgroup
/dev/md127       20T   17T  3.0T  85% /data
/dev/md127       20T   17T  3.0T  85% /home
/dev/md127       20T   17T  3.0T  85% /apps
/dev/md127       20T   17T  3.0T  85% /var/ftp/Barracuda
/dev/md127       20T   17T  3.0T  85% /run/nfs4/data/Backup
/dev/md127       20T   17T  3.0T  85% /run/nfs4/data/Backup2Disk
=== df -i ===
Filesystem      Inodes IUsed   IFree IUse% Mounted on
udev           1005843   681 1005162    1% /dev
/dev/md0             0     0       0     - /
tmpfs          1006497     1 1006496    1% /dev/shm
tmpfs          1006497   981 1005516    1% /run
tmpfs          1006497     7 1006490    1% /run/lock
tmpfs          1006497    11 1006486    1% /sys/fs/cgroup
/dev/md127           0     0       0     - /data
/dev/md127           0     0       0     - /home
/dev/md127           0     0       0     - /apps
/dev/md127           0     0       0     - /var/ftp/Barracuda
/dev/md127           0     0       0     - /run/nfs4/data/Backup
/dev/md127           0     0       0     - /run/nfs4/data/Backup2Disk
Message 5 of 17
jak0lantash
Mentor

Re: SMB disabled


@YE7 wrote:

I don't think it's full. 

=== df -h ===
Filesystem      Size  Used Avail Use% Mounted on
/dev/md0        4.0G  804M  2.9G  22% /

No, it's not full.

Message 6 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: SMB disabled

What error messages do the logs show regarding the SMB service?

Message 7 of 17
YE7
Aspirant
Aspirant

Re: SMB disabled

I am not seeing anything regarding SMB in the logs. 

Message 8 of 17
hunger
Apprentice

Re: SMB disabled

I'm running 6.6.1 on a 3138 and have the same symptoms.

 

When I run dmesg I get tons of messages like:

[ 622.344974] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 622.345351] systemd-journald[1419]: Failed to write entry (25 items, 603 bytes), ignoring: Input/output error
[ 622.527176] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 622.527477] systemd-journald[1419]: Failed to write entry (23 items, 537 bytes), ignoring: Input/output error
[ 622.731857] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 622.732220] systemd-journald[1419]: Failed to write entry (23 items, 552 bytes), ignoring: Input/output error
[ 623.043381] systemd-journald[1419]: Failed to rotate /var/log/journal/2d37aed0a2c3473893d14ce66fdb2e83/system.journal: No space left on device
[ 623.043700] systemd-journald[1419]: Failed to write entry (20 items, 484 bytes), ignoring: Input/output error

It appears there is plenty of free space:

$ df -h /var
Filesystem Size Used Avail Use% Mounted on
/dev/md0 4.0G 2.0G 2.1G 49% /

Model: RN3138|ReadyNAS 3138 Series 4-Bay
Message 9 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: SMB disabled

# btrfs fi show
# btrfs fi df /
Message 10 of 17
hunger
Apprentice

Re: SMB disabled

# btrfs fi show
Label: '0a435410:root'  uuid: 33bedd30-c5b0-4104-9ec5-4f3ba31257ba
        Total devices 1 FS bytes used 1.63GiB
        devid    1 size 4.00GiB used 4.00GiB path /dev/md0

Label: '0a435410:data'  uuid: 1737dc88-5be7-433f-9b84-36dfb9879282
        Total devices 1 FS bytes used 21.91TiB
        devid    1 size 27.27TiB used 24.57TiB path /dev/md127

# btrfs fi df /
Data, single: total=3.57GiB, used=1.48GiB
System, DUP: total=8.00MiB, used=16.00KiB
System, single: total=4.00MiB, used=0.00B
Metadata, DUP: total=204.56MiB, used=154.78MiB
Metadata, single: total=8.00MiB, used=0.00B
GlobalReserve, single: total=48.00MiB, used=0.00B

Model: RN3138|ReadyNAS 3138 Series 4-Bay
Message 11 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: SMB disabled

So the full 4GB of the root volume is allocated though less than half of that is used.  That is a problem on 6.7.3, but not on other recent firmware.

 

You could try putting 6.7.4 on using USB Boot Recovery or I could have a remote look at your system.

Message 12 of 17
hunger
Apprentice

Re: SMB disabled

I'm running 6.6.1 on it. I suggested updating it when 6.7.1 was released but the support people I talked to said not to. In addition, I am hoping that that 6.7.5 is released soon as I need the fix for the rsync local-to-remote backup problem before updating to 6.7.x.

 

If you want to look at the case that I've had open since April 30, take a look at 28375712. it has access instructions therein.

 

Thanks!

 

Henry

Model: RN3138|ReadyNAS 3138 Series 4-Bay
Message 13 of 17
mdgm-ntgr
NETGEAR Employee Retired

Re: SMB disabled

hunger, SMB should be started again on your unit now.

 

It's still the weekend where the agent handling your case is based.

Message 14 of 17
hunger
Apprentice

Re: SMB disabled

Thanks! It works!

 

Henry

Model: RN3138|ReadyNAS 3138 Series 4-Bay
Message 15 of 17
PeterW2017
Aspirant

Re: SMB disabled


@mdgm wrote:

hunger, SMB should be started again on your unit now.

 

It's still the weekend where the agent handling your case is based.


Hi, I am having the same issue and I am using 6.8.1 at the moment. The only solution I find so far is to do a factory reset, but I really hate to backup 5TB of data. 

Would you mind share how did you do it?
 

Message 16 of 17
Marty_M
NETGEAR Employee Retired

Re: SMB disabled

@PeterW2017

 
Please create a new thread here this thread is few months old and was using an old firmware. Your concern might be a totally different issue. 
 
Regards,
Marty_M 
NETGEAR Community Team

Message 17 of 17
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