Unable to Access ReadyNAS via Webpage #23347940

[ACCSFASR]

We currently have a ReadyNAS 3100 that I am unable to access the /admin or the /shares URLs. I am still able to access the shares and RAIDar shows the drive, all green status lights and I was able to send the Locate command. We did not install SSH on the NAS and I am unable to connect to it via telnet; both options return a connection failed/refused message.

What should the next steps be? Reboot the NAS or is there a way to remotely connect to it and determine root cause?

Thanks!

[StephenB]

What firmware are you running, and what browsers did you try?

Did you also try IE compatibility mode?

[ACCSFASR]

The ReadyNAS is on version RAIDiator 4.2.19.

I've tried Chrome, Firefox 29, and Internet Explorer 11, in Compatibility Mode as well.

Thanks for all the help.

[StephenB]

If it worked recently I would try a reboot next.

[ACCSFASR]

Thanks,

We will try that next; after making a backup of the shares.

-Alan N.

[ACCSFASR]

Restarting the ReadyNAS via two presses of the power button fixed the issue.