Unable to start RN31400 NAS

[ulfrickardsson]

Suddenly I get no response from my NAS RN314000. I can find that it gets an IP but I cant find it in Raidar and I cant access the IP-adress.

Is there a way to get the data? 

[StephenB]

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@ulfrickardsson wrote:

Suddenly I get no response from my NAS RN314000. I can find that it gets an IP but I cant find it in Raidar and I cant access the IP-adress.

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Any errors on the front panel?

Have you tried powering down and removing the disks (labeling by slot).  Then power up, and see if RAIDar finds it and reports a no disks status.

Reinstall the disks with the NAS powered down.

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@ulfrickardsson wrote:

Is there a way to get the data? 

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It depends on what happened, but generally yes.

If the chassis failed, you could migrate the disks to another OS-6 NAS.  

If the issue is with the disks, you could try RAID recovery software.  That would require connecting the disks to a Windows PC (SATA or with USB adapter/docks), and also getting enough storage to offload it.

There are potentially other less extreme possibilities, but we'd need to get more information what has failed.

[Sandshark]

Have you made any changes on your network?   Does the NAS have a fixed IP address (that may not be the same as one assigned by the router to another device)?

[ulfrickardsson]

Actually I can access the NAS if I remove the disks, It also shows its a new disk so I guess that my "USB Recovery Tool" did some effects.

if i start the NAS with the disks the fan never stops (days) ant the green diode always blinks.

So what would be the next step?

[StephenB]

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@ulfrickardsson wrote:

Actually I can access the NAS if I remove the disks, It also shows its a new disk so I guess that my "USB Recovery Tool" did some effects.

if i start the NAS with the disks the fan never stops (days) ant the green diode always blinks.

So what would be the next step?

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I would test the disks in a Windows PC using vendor tools (Seagate's Seatools, WD's Dashboard or Lifeguard).

[ulfrickardsson]

Hello

I have downloaded "ReclaiMe" and can see one drive when connected to my pc.

Is there a way I can connect the NAS directly to my pc so I can access the all the disks? Or do I have to buy 4 external hdd-adapters?

[StephenB]

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@ulfrickardsson wrote:

Is there a way I can connect the NAS directly to my pc so I can access the all the disks? 

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No.

You can get multi-bay docks - about $100 USD for most 4-bay docks, about $45 for 2-bay.