× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: Wont boot after 6.10.0 update

stevenestrada
Aspirant

Wont boot after 6.10.0 update

Upgraded rn314 to 6.10.0

Like the last os upgrade, it hangs partially booted

Power cycle a few times, always gets stuck at a different percent, until it finally completes

.

No hardware problems in the gui log.

 

2 raid 1

Higest df = 75% 

 

Do you think if I buy a new chassis that will fix it?

 

Model: RN31443E|ReadyNAS 300 Series 4- Bay (4x 3TB Enterprise)
Message 1 of 9
additude
Virtuoso

Re: Wont boot after 6.10.0 update

Hello,

 

See if this article will help you recover.

 

Recovery-Tool-ReadyNAS-OS-6-storage-system

Message 2 of 9
StephenB
Guru

Re: Wont boot after 6.10.0 update

I wouldn't do USB recovery at this point, because the system is eventually booting.  So it doesn't seem likely that this is related to corruption of the flash.

 

You should download the full log zip file from the admin web ui.  Then ask a Netgear mod (for example, @JohnCM_S ) or perhaps @Hopchen (former Netgear) if they are willing to analyze them for you.  Put the log zip into cloud storage (google drive, dropbox, etc), and send the link in a Private Message (PM) to them.  Don't post a link to the logs publicly here.  The PM facility is reached using the envelope icon on the upper right of the forum page.

Message 3 of 9
Hopchen
Prodigy

Re: Wont boot after 6.10.0 update

I agree with @StephenB 

This sounds like something else. Feel free to send me logs as per his instructions. Cheers

Message 4 of 9
olest
Guide

Re: Wont boot after 6.10.0 update

I had the same problem - boot never finished after upgrade.

I could ssh to the NAS and tried to reboot several times.

I fixed it with ssh to the nas, downloaded the firmware and flashed again.

Here are the commands:

cd /root

wget http://www.downloads.netgear.com/files/GDC/READYNAS-300/ReadyNASOS-6.10.0-x86_64.zip

unzip ReadyNASOS-6.10.0-x86_64.zip

echo /root/ReadyNASOS-6.10.0-x86_64.img > /etc/.flash_update

reboot

Message 5 of 9
Sandshark
Sensei

Re: Wont boot after 6.10.0 update

Mine does that a lot, and also sometimes hangs before completely shutting down when I re-boot or power down (making the liklihood of not coming back up higher).  When it finally comes back up, it seems the OS partition (md0) is always re-syncing (which you can only see from SSH, not the GUI).  I always assumed that was because I "pulled the plug" to try again during a critical write operation.  But maybe it's related to the root cause?  Perhapos it's making it's way down the list of OS partitions (it's a RAID1, but made up of a duplicate partiton on all of the drives) on each re-try until it finds a "good" one.

Message 6 of 9
stevenestrada
Aspirant

Re: Wont boot after 6.10.0 update

thank you all

Message 7 of 9
stevenestrada
Aspirant

Re: Wont boot after 6.10.0 update

Thanks for the feedback Next time I'll let it sit there an hour.
Message 8 of 9
fespuela
Aspirant

Re: Wont boot after 6.10.0 update

Thanks a lots, worked for me.

Message 9 of 9
Top Contributors
Discussion stats
  • 8 replies
  • 1870 views
  • 3 kudos
  • 7 in conversation
Announcements