Forum Discussion

Follower

Nov 24, 2019

mount_block_root +25e Help - any ideas how to fix this

Help - Can't get into boot menu or do anything with my ReadyNAS RN31400. Had a ower cut and the above error appeared. Nothing working - can't get into BOOT Menu using the reset button, or boot fr...

arlington

Aspirant

Apr 14, 2020

I removed all six drives, powered up and still see the message "mount_block_root +25e"

Is there a way to repair the unit?

If not, do I have options for recovering the data that is stored across those 6 drives?

StephenB

Guru - Experienced User

Apr 14, 2020

arlington wrote:

I removed all six drives, powered up and still see the message "mount_block_root +25e"

Best not to duplicate your posts.

Mfisch23
Tutor
Apr 14, 2020
We lost power on Tuesday and i just realised now that my ReadyNAS isn't working i see the same Mount_Block_Root +25e error on my LCD. I removed all the drives and booted it but still get the same message. Is there anything i can do? i have a RN31600 so it's no longer under warranty. Am i screwed?
- JohnCM_S
  NETGEAR Employee Retired
  Apr 14, 2020
  Hi Mfisch23,
  
  Have you tried doing a USB boot recovery? You may try that first and see if you can recover your NAS using that method. You may check this article for the procedure.
  
  Regards,
  - Mfisch23
    Tutor
    Apr 14, 2020
    I will try that now and i will let you know. Thanks for the responce.
    Mike