× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

olderversion of USB RECOVERY TOOL needed

jeepxtreme
Aspirant

olderversion of USB RECOVERY TOOL needed

Hello! 

 

After a turning off my NAS, it would not come up again. Blinking Power LED for some time and than it goes dark.

Hooking up a monitor shows a kernel panic. After a while i was abel to fix that, but it still is not willing to go any further.

So i want to reinstall the OS with the USB RECOVERY TOOL, but the 2 versions i found yet v2.0.T14 and v2.0.R15-T3

stop after the kernel boot with "gpio_it87: Unknown Chip found, Chip 8721 Revision 4" (what can be found in 2 articles as well).

The discussion there is, that the usb sticks are to new or too old and bla bla., but thats not the case. If i boot e.g. a plain rufus

stick, it boots up. 

So my question is, CAN ANYONE PROVIDE AN OLDER REV OF THE RECOVERY TOOL ???? (or a guide, how to install the *.img

manually) ?????

 

thanks in advance

Model: RN31200|ReadyNAS 300 Series 2-Bay
Message 1 of 5
bedlam1
Prodigy

Re: olderversion of USB RECOVERY TOOL needed

Have you seen this recent THREAD

Message 2 of 5
jeepxtreme
Aspirant

Re: olderversion of USB RECOVERY TOOL needed

Thank you and YES i've seen this thread, but it is of no use (as described above) i used this version.

Message 3 of 5
Marty_M
NETGEAR Employee Retired

Re: olderversion of USB RECOVERY TOOL needed

Hello jeepxtreme,

 

For the USB boot recovery do try to use different USB flash drive and also try to connect it to different USB port of the NAS.


Welcome to the community!
 
Regards,
Marty 
NETGEAR Community Team

Message 4 of 5
Ki_Adi_Mundi
NETGEAR Expert

Re: olderversion of USB RECOVERY TOOL needed

 

Hi jeepxtreme,

 

There is not much big change for usb recovery tools(most changes is to support new models), so the old version tools doesn't help for your case either.

 

if you have a bootable rufus with syslinux as bootloder( rufus can make bootable drive by syslinux),  you can just copy all files from usbrecovery.v2.0.R15-T3/x86 to the usb, I think that should work. 

 

BTW, you can ignore the "gpio_it87: Unknown Chip found, Chip 8721 Revision 4",  that's just a warning.  when usb recovery done,  box will be powered up automatically.

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 3716 views
  • 0 kudos
  • 4 in conversation
Announcements