ready nas

[irarosenstudio]

all discs are new, no data ever on them. I've got an extra if you feel I should swap out number 4.

[StephenB]

Maybe go to the health page and look at the SMART stats before you do anything.

[irarosenstudio]

[StephenB]

So you never got upgraded to 4.1.8?

Your current firmware won't handle 2 TB drives properly.

[irarosenstudio]

[irarosenstudio]

This is what I think you mean? Does that give any clues? Thanks 

[StephenB]

The disks look ok, but you aren't running 4.1.8.

[irarosenstudio]

I went to:

setup/system/update. then clicked on the extracted file from 4.1.8

Was there a step i missed?

[StephenB]

---

@irarosenstudio wrote:

---

Your screen should look more like this:

If the system says its running 4.1.8, then maybe try clearing your browser cache.

[StephenB]

---

@irarosenstudio wrote:

I went to:

setup/system/update. then clicked on the extracted file from 4.1.8

Was there a step i missed?

---

Normally when you upload it first verifies the file,  Then there's a second click to install it.

[JBDragon1]

You clearly need to update the Firmware.  So just follow the directions.  What NAS you upgrade the firmware on will have zero effect on the other.  Once you have one NAS done and working, you can go ahead up upgrade the other.  This won't normally wipe out the data on your NAS, but it's always safer to have a backup just in case.  really you should always have a backup anyway.  A NAS is not really a backup.   So many other things can happen to a NAS other then 1 HDD going bad on you.

If you can't log in, you can always do a OS Reinstall which also won't delete your files, but reinstall the OS which would give you back the default password.  You can follow the directions here for OS Re-Install.

http://kb.netgear.com/app/answers/detail/a_id/24874/~/how-do-i-access-the-boot-menu-on-my-readynas-d...

As for the Password is it a NV+ v1 or an NV+ v2? Default password in the V2 is "password", the V1 uses "netgear1"    Admin user name should be admin.  Upper and Lower case matters in all.

[mdgm-ntgr]

That boot menu article is for the V1. The v2 instructions are quite different.

The screenshot of the old Infrant UI from RAIDiator 3.x shows the system is a v1.

The default password on RAIDiator 3.x was 'infrant1' (no quotes).

As StephenB suggested if you've already updated to RAIDiator 4 you should clear your web browser cache (e.g. Temporary Internet Files in Internet Explorer), close your web browser and then reopen Frontview. Another option would be to try another web browser.

[irarosenstudio]

This is where I am.... I couldn't seem to install the new firmware. I thought I was doing it right and tried twice. I was getting an error message and it was then suggested that I reboot and have the system scanned on startup. Thats where I am now. System is rebooting and scanning, only 3% so far. I'll get back to the update if it says all drives are ok. If not, I've got a replacement drive handy. I really apreciate the help here! Thanks again...

[StephenB]

Are you following the procedure on page 65 here: http://www.readynas.com/download/archive/pdf/UserGuide_V3.pdf

(a) extract the image file from the zipfile

(b) upload and verify the image file using the screen on page 65

(c) wait.... for the system to tell you the firmware is uploaded and verified

(d) then do the reboot when the system prompts you.

[irarosenstudio]

So, we are certainly making progress. 4.1.15 installed and system is syncing? I guess. Drive 2 showing a weird light, photo attached. The front panel on the unit isn't showing updated volume though.. I feel like we are so close!

[StephenB]

It is odd that disk-2 came up as a spare.  

There is no data on the system yet, correct?  After the resync, you could try removing/reinserting disk2 with the NAS running.  That should trigger another resync, adding disk 2 to the array.

[mdgm-ntgr]

Have you done a factory default (wipes all data, settings, everything) after updating to RAIDiator 4?

Volumes created on RAIDiator 3.x cannot be expanded past 5TB.

[StephenB]

---

@mdgm wrote:

Have you done a factory default (wipes all data, settings, everything) after updating to RAIDiator 4?

---

I agree this is needed (and posted it earlier on the thread).  

[irarosenstudio]

UPDATE: Did factory reset last night, Booted up this morning to see new enlarged volume! Drive 4 is syncing and only at 5% but it looks really good so far!

Really can't thank all of you enough. Will post after sync completes. Best,  Ira

[irarosenstudio]

Almost home!  I came in today to this 

My only concern it that the light on the unit representing disc 4 is still blinking. Other than that I believe you guys have performed a miracle! 🙂

[JennC · Accepted solution]

Hello irarosenstudio,

What does it show under Volume Settings?

Regards,

[irarosenstudio]

Can't thank you guys enough! All good - back up and running!!! 

[JennC]

Hello irarosenstudio,

Please feel free to post any suggestions, comments and questions.

We greatly appreciate your contribution to the community!

Regards,