rn314 will not see an 512gb sdxc card.

[wpslo314]

The display shows that the card has been plugged in but neither WIndows Explorer nor the RAIDar show that the card is present.

I am using a Samsung adapter which works fine on PCs.

Does anyone have any ideas?

Is there an app which would solve the problem.

The firmware is 6.6.1 the latest.  

[wpslo314 · Accepted solution]

Thank you StephenB.

I have taken up your suggestion and made the ideas post.

The other NAS is a QNAP_TS253pro. 

It is surprising that such a common file structure is not supported. 

[FramerV]

Hi wpslo314,

Welcome to the community.

Are you using a SD card adapter so that you plug it in the USB port of the NETGEAR NAS?

If you are, can you go to the FrontView/GUI of the NAS to check if its detecting a USB connection. RAIDar might not detect it.

At the moment, I cannot say if an app will be the resolution.

Regards,

[aalexandrebeta]

That is why I claim to the higher authorities to explicitely enlight users what is recomended and not!

Type of device USB key, SSD, HDD, type of interfaces, type of partitions and how many and the format type, to avoid any conflicts and any surprises!!!

[wpslo314]

RN31400 Hi, The GUI on the front of the RN314 displays "External Storage Device Connected" when the USB to SD Card adapter [ which has an SD Card inserted ] is plugged in.

[StephenB]

Do you know the file system format on the card?

[wpslo]

Hello, The file structure is "exFAT" . Regards, wpslo. PS The SDXC card is read by a NAS not of Netgear manufacture.

[aalexandrebeta]

Try on NTFS!

[StephenB]

---

@wpslo wrote:
Hello, The file structure is "exFAT" 

---

That's the problem.  The current list is here: https://kb.netgear.com/7009/ReadyNAS-OS-6-USB-Port-use?cid=wmt_netgear_organic

• USB drives should have BTRFS, EXT2/3, FAT32 or NTFS format.

---

@wpslo wrote:
PS The SDXC card is read by a NAS not of Netgear manufacture.

---

I think you should post the suggestion of exFAT support on the idea exchange.  No harm in naming that manufacturer there 

The idea exchange is here: https://community.netgear.com/t5/Idea-Exchange-for-ReadyNAS/idb-p/idea-exchange-for-storage?topic-zo...

[wpslo314 · Accepted solution]

Thank you StephenB.

I have taken up your suggestion and made the ideas post.

The other NAS is a QNAP_TS253pro. 

It is surprising that such a common file structure is not supported. 

[wpslo314]

An update:

I used a utility called

fat32format  [ http://www.ridgecrop.demon.co.uk/index.htm?contact.htm ] to reformat my Kingston 512GB SDXC card from exFAT to FAT32.

The size reported by Windows  of 477GB has not changed and the card fcontinues to function.

The card can also now be accessed by the RN314.

Note that reformatting the card will delete all data on it; a point made by the author, Tom Thornhill,

in his interesting comments on the reasoning behind his utility.

[StephenB]

---

@wpslo314 wrote:

fat32format  [ http://www.ridgecrop.demon.co.uk/index.htm?contact.htm ] to reformat my Kingston 512GB SDXC card from exFAT to FAT32.

Note that fat32 has a 2 GB limit on the file size.  You can easily exceed that limit with HD video (as well as backup images and ISO files).  

NTFS is one way to avoid those limits - but if you need write access on an OSX system you'll need to install paragon or something similar.

[wpslo314]

Good point about the 2GB limit.