RN204 and Windows XP

[Aprado]

Hi -

Im new a network guy - but am trying to help a friend out 

windows X machine, cant see the NAS (RN204)...

other machines in his office can (win7 and win10)... so, i think RN204 is set up properly.

is there something on the NAS setup that I tell it my friend's machine (static IP - 192.168.168.110) or something on my friend's machine that I tell it about he NAS (192.168.1.7)

I can be reached directly at XXXX or YYYYY@ZZZZ.com, if those are options.

Thank you

Al

Edit: Don't post your number or email here. A bot could find your details and send you unwanted messages.

[StephenB]

Is the issue about discovery or access?

That is, if you enter \\nas-ip-address in the Windows Explorer address bar, does it show you the share list?

[Aprado]

Thanks for your reply -

its discovery and access - as I cant see any of it

when I enter \\192.168.1.7 (NAS address) - it returns a not found.

I figure its some network setting on the XP computer ...

any ideas?

thanks

Al

[StephenB]

What happens if you open a dos box and enter 

net use * /delete

net use t: \\192.168.1.7\data /user:admin nas-admin-password

Be careful on slash directoin and spaces.

[Aprado]

great tip -

but, still showed as network not found...

I'll keep plugging away at it 

thanks

Al

[mdgm-ntgr]

You should update from XP to a newer version of Windows. Although Microsoft took a highly unusual step recently to release a security update for Windows XP you can't expect to get security updates for it now the extended support is over.

[ilneill]

Hi,

I notice that one IP addresses is 192.168.168.110, and the other is 192.168.1.7. Now assuming that you are using /24 subnet masks (255.255.255.0), you should check your default gateways to be able to communicate (or route) between different subnets.

Can you ping the NAS from the XP machine? Can you ping the XP machines's default gateway. Is it actually configured?

Good luck,

Ian Neill

[StephenB]

---

@ilneill wrote:

I notice that one IP addresses is 192.168.168.110, and the other is 192.168.1.7. ...

Can you ping the NAS from the XP machine?

---

Good catch, somehow I missed that.

These machines are on the same local network???    If so, can you let us know what the subnet masks are on PC and the NAS?

I agree that trying ping is a good step.  

[Aprado]

Thank you -

I figured it out - it wasnt a NAS issue at all - 

well, it was a router setup issue -

I didnt mention that my friend changed internet providers - from DSL to cable - and I needed to re-setup the router...

Kept pinging machines and came to that realization

Thank you

Al

[Aprado]

Thank you -

I figured it out - it wasnt a NAS issue at all - 

well, it was a router setup issue -

I didnt mention that my friend changed internet providers - from DSL to cable - and I needed to re-setup the router...

Kept pinging machines and came to that realization

Thank you

Al