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RN516 and OS 6 POS!!!!!!!!!!!!!
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2013-06-21
04:57 PM
2013-06-21
04:57 PM
RN516 and OS 6 POS!!!!!!!!!!!!!
I have spent days troubleshooting this whacked out POS RN516 and OS 6 I'm about to explode. Anyone on the fence thinking about purchasing a ReadyNAS w/ OS 6 save yourself the time, frustration, and possible data loss and run to the next vendor. Currently I am in no state to discuss all the technical issues but today was the last draw, came home and tried to access a file via the RN516 and nothing. Workstation locked up and went I tried to access frontview, offline! Power-cycled the RN516 for the love god only knows how many times and now the volume is resynching. I am sick and tired of NTGR support asking me to reload the firmware and perform a factory reset I could scream.
Fortunately for me I still have my ReadyNAS Pro that is rock solid for what I use it for or I would be in a pita. Sorry for the rant but after weeks and money spent I have never experienced a piece of technology at best is still beta and should have never been released to the masses.
Fortunately for me I still have my ReadyNAS Pro that is rock solid for what I use it for or I would be in a pita. Sorry for the rant but after weeks and money spent I have never experienced a piece of technology at best is still beta and should have never been released to the masses.
Message 1 of 6
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2013-06-25
04:09 AM
2013-06-25
04:09 AM
Re: RN516 and OS 6 POS!!!!!!!!!!!!!
By rule of thumb (and a lot of NAS experience): Majority of issues are caused by the HDD installed.
Using Netgear-supplied HDD?
What HDD, make, model, firmware?
Using Netgear-supplied HDD?
What HDD, make, model, firmware?
Message 2 of 6
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2013-06-25
04:15 AM
2013-06-25
04:15 AM
Re: RN516 and OS 6 POS!!!!!!!!!!!!!
The HDs are on the HCL list! WD 3TB Reds..........
Message 3 of 6
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2013-06-25
04:20 AM
2013-06-25
04:20 AM
Re: RN516 and OS 6 POS!!!!!!!!!!!!!
They should be fine (at least they are in my Pro 6 and my RN102). Do you see any SMART errors? (though I assume Support has also asked that...)
Govnah wrote: The HDs are on the HCL list! WD 3TB Reds..........
If they can't find anything, maybe ask for an RMA, under the assumption that it might be a hard-to-diagnose hardware issue.
Message 4 of 6
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2013-06-25
05:41 AM
2013-06-25
05:41 AM
Re: RN516 and OS 6 POS!!!!!!!!!!!!!
No SMART errors. The main issues that I have are the following:
1. Apps, just a mess. genie+marketplace continues to cause issues. I have to leave disabled to see what is installed and what is available. I know how to address the issue given to me by a L3 tech from NTGR that requires SSHing into the box and performing a set of commands. the L3 also admitted that NTGR is aware of the issues associate with "Apps" and hope to have addressed with 6.1. Some apps seem to have a mind of their own, starting and stopping with no logical reason, just bizarre.
2. Whenever I perform a large data migration or access a large file, the RN516 will become lethargic and I have to perform a reboot which never works from either frontview and from SSH, I have to power-cycle.
I am somewhat technical and thank god because I can't imagine being non-technical and owning a RN with OS 6, NTGR should of done their due diligence and worked out all the issues before releasing to the public. Currently I have a scheuled RSync job setup between my RN516 and RN Pro, my plan was to sell the RN Pro but at this point I have no confidence in the RN516 and OS6. My RNPro has been rock solid for years and expected the RN516 to surpass the RNPro from both stability and features.
1. Apps, just a mess. genie+marketplace continues to cause issues. I have to leave disabled to see what is installed and what is available. I know how to address the issue given to me by a L3 tech from NTGR that requires SSHing into the box and performing a set of commands. the L3 also admitted that NTGR is aware of the issues associate with "Apps" and hope to have addressed with 6.1. Some apps seem to have a mind of their own, starting and stopping with no logical reason, just bizarre.
2. Whenever I perform a large data migration or access a large file, the RN516 will become lethargic and I have to perform a reboot which never works from either frontview and from SSH, I have to power-cycle.
I am somewhat technical and thank god because I can't imagine being non-technical and owning a RN with OS 6, NTGR should of done their due diligence and worked out all the issues before releasing to the public. Currently I have a scheuled RSync job setup between my RN516 and RN Pro, my plan was to sell the RN Pro but at this point I have no confidence in the RN516 and OS6. My RNPro has been rock solid for years and expected the RN516 to surpass the RNPro from both stability and features.
Message 5 of 6
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2013-06-25
06:59 AM
2013-06-25
06:59 AM
Re: RN516 and OS 6 POS!!!!!!!!!!!!!
To reboot the NAS via SSH you would do
which makes use of the rnutil utility.
# rn_shutdown -r
which makes use of the rnutil utility.
Message 6 of 6