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ReadyNAS 102 Error Unexpected response from server

Kayoko
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ReadyNAS 102 Error Unexpected response from server

I am trying to upload pictures from my iPhone and opened the app and chose media backup. I tapped Enable and picked my device but error message pops up saying "Unexpected response from server" I cannot upload anything. How do I solve this? My husband is also logged in and is currently uploading pictures. Is this the reason? According to him, our iPhone should both be able to connected to the server with no problem. Any help is appreciated, thank you!

Model: RN102|ReadyNAS 100 Series
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JohnCM_S
NETGEAR Employee Retired

Re: ReadyNAS 102 Error Unexpected response from server

Hi Kayoko,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

JohnCM_S
NETGEAR Community Team

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Message 3 of 3

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JohnCM_S
NETGEAR Employee Retired

Re: ReadyNAS 102 Error Unexpected response from server

Hi Kayoko,

 

Welcome to the Community!

 

Your iPhones should be able to simultaneously backup media files to the NAS. Have you tried uninstalling and re-installing the app? May I also know the version of the Readycloud app?

 

Regards,

JohnCM_S
NETGEAR Community Team

Message 2 of 3
JohnCM_S
NETGEAR Employee Retired

Re: ReadyNAS 102 Error Unexpected response from server

Hi Kayoko,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

JohnCM_S
NETGEAR Community Team

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