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ReadyNAS 3100 and RN3138 are on different firmware. RN3138 runs on OS 6 and the ReadyNAS 3100 on RAIDiator-x86 4.2.31.
If your RN3138 is not being detected by RAIDar 6.3 you may want to make sure it is properly connected on the Network or is getting power. Also, make sure that the disks are fine and since the RN3138 is brand new have you tried performing a Factory Reset? You can actually do that by accessing the Boot menu and RAIDar should detect it then proceed with the setup. Also, Brand new device purchased has a 90 Day Basic Support contract from the date of purchase included so you can also contact NETGEAR Support.
ReadyNAS 3100 and RN3138 are on different firmware. RN3138 runs on OS 6 and the ReadyNAS 3100 on RAIDiator-x86 4.2.31.
If your RN3138 is not being detected by RAIDar 6.3 you may want to make sure it is properly connected on the Network or is getting power. Also, make sure that the disks are fine and since the RN3138 is brand new have you tried performing a Factory Reset? You can actually do that by accessing the Boot menu and RAIDar should detect it then proceed with the setup. Also, Brand new device purchased has a 90 Day Basic Support contract from the date of purchase included so you can also contact NETGEAR Support.
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