ReadyNas 4312 fails will work after a restart

[Elwha101]

Our ReadyNAS fails, but after Restart it works again. 

[Elwha101]

Repeats over and over, failed update of AV then fail, restart fixes.

[Elwha101]

We have a support contract, just cannot find the Support card.

[Marty_M]

Hello Elwha101,

Support contract is bundled to the device if you call our support department and provide serial they may check if there is a existing support contract bundled to the device. You may Private Message(PM) me the serial number of your NAS and I will try to check it. 

 
Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team