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Trying to switch on ReadyCloud in Admin Page and it has an error message saying - I've tried rebooting too:
Also I am trying to share a folder with another user - they set up an account but it keeps saying the following error message - I've tried everything including registering etc. as listed below - I have tried adding another user to share the folder with using another email address and that works fine - I think when he set up the account it didn't correctly configure - is there a way to delete this email account and start again? Any other ideas why he can't view any folders once logged in? Thanks
When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please?
By default, the NAS doesn't use AD - and generally you would know if you have it set up this way.
You can check it via the web ui - select the "accounts" tab, and then click on "authentication". If "access type" is set to "local users" you are not using Active Directory.
The screenshot is too small or blurry that I cannot read the message.
Please make sure that you do not use the same email address on local users and ReadyCloud user whether it is a ReadyCloud account that has admin rights or just an invited ReadyCloud account user. It is because all account, local user and ReadyCloud users will have their own home (personal) folder that will be named as user's account name.
When enabling ReadyCloud, NAS should not be integrated to AD and should also have active Internet connection.
Thanks - checked - latest firmware - one problem has been solved - I haven't solved the problem of being able to turn one of the Nazdrives to work on readycloud. I keep getting this error message (please see screenshot attached) - I will try again to resolve this afternoon. Any pointers would be appreciated.
Thanks - one problem has been solved - I haven't solved the problem of being able to turn one of the Nazdrives to work on readycloud. I keep getting this error message (Something is preventing the ReadyNAS from connecting to the ReadyCloud server. Please reboot your ReadyNAS and try again) - I have done this. Once I have tried to turn readycloud ON in the admin settings, I enter email and password and received this error message - tried rebooting NAS, computer and internet connection - still no luck - and waiting / trying for the last few days.
Sorry could not attached screenshot... this is the error message...(Something is preventing the ReadyNAS from connecting to the ReadyCloud server. Please reboot your ReadyNAS and try again) - I have done this. Once I have tried to turn readycloud ON in the admin settings, I enter email and password and received this error message - tried rebooting NAS, computer and internet connection - still no luck - and waiting / trying for the last few days.
I have checked the internet connection - all ok ....When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please? Tried to find an unable.
When enabling ReadyCloud, NAS should not be integrated to AD - how can I check this please?
By default, the NAS doesn't use AD - and generally you would know if you have it set up this way.
You can check it via the web ui - select the "accounts" tab, and then click on "authentication". If "access type" is set to "local users" you are not using Active Directory.
Thanks - I have checked and all ok - set to local users. If I go to the Cloud Tab and try to set readycloud on - it's still giving me that error message. Any suggestions would be great thanks
Hi, yes I have one other that does work - they are in different locations but communicate to each other to back up and you can see them both when logging in - everything is working as normal on one, however not the other - I am logging into the PC remotely that the other Nas is next to.
That's correct - only one. One is working fine and I can access everything by logging in or using the app on my macbook. The other will not even let me change the switch on for readycloud in the admin area - I am trying to do this directly from the PC it is connected to - I can get into the admin area and make other changes however when I try to change readycloud to on, I keep getting the same error message as described earlier. Thanks
