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AC1750 R6400 - Nighthawk Android app won't log in after factory reset

ricktig
Follower

AC1750 R6400 - Nighthawk Android app won't log in after factory reset

Factory reset router due to cable company issue.  The router hadn't been reset for several years and was working fine before the issue.  It connects to the cable modem now and passes internet traffic.  I can log in via an ethernet cable and a Windows laptop with the password I'm using on the Android Nighthawk app.  Unfortunately the Android Nighthawk app returns this error when logging in using admin - Login timed out, please try again.  If this issue persists, try rebooting your device.  I've restarted the device and the error persists.

Router: AC1750 AC6400

Android: Version 11

Nighthawk App: V2.8.6.1417

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Christian_R
NETGEAR Employee Retired

Re: AC1750 R6400 - Nighthawk Android app won't log in after factory reset

Hello ricktig,

 

May you reinstall the Nighthawk app and let us know if that helps.

 

Christian 

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