Orbi WiFi 7 RBE973
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APP CAN'T UPDATE FIRMWARE. CAN'T LOGIN WITH WEB BROWER TO UPDATE EITHER.

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APP CAN'T UPDATE FIRMWARE. CAN'T LOGIN WITH WEB BROWER TO UPDATE EITHER.

CURRENT FIRMWARE VERSION IS 1.0.9.26.  THE NIGHTHAWK APP RUNS UPDATE BUT THERE IS NO CHANGE TO THE VERSION.  LOGIN TO WWW.ROUTERLOGIN.NET DOESN'T OPEN 

HOW CAN I UPDATE THE ROUTER'S FIRMWARE?

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
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SSW
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Re: APP CAN'T UPDATE FIRMWARE. CAN'T LOGIN WITH WEB BROWER TO UPDATE EITHER.

Thanks for your response.  I completely misspoke.  I have an AC1900 R7000 router.  I think I fixed it by resetting to factory original setting and using a different web brower and logging in using the ip address.  It updated the firmware then.

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plemans
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Re: APP CAN'T UPDATE FIRMWARE. CAN'T LOGIN WITH WEB BROWER TO UPDATE EITHER.

what actual router do you have? 

you put A7000 in your signature line but thats a wireless usb device

 

I'd highly recommend against updating in the app. 

did you try using the routers ip address to login? Default is 192.168.1.1 but that could change if your gateway is a combo device. 

Did you try a different browser/pc? 

Message 2 of 4
SSW
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Re: APP CAN'T UPDATE FIRMWARE. CAN'T LOGIN WITH WEB BROWER TO UPDATE EITHER.

Thanks for your response.  I completely misspoke.  I have an AC1900 R7000 router.  I think I fixed it by resetting to factory original setting and using a different web brower and logging in using the ip address.  It updated the firmware then.

Message 3 of 4
plemans
Guru

Re: APP CAN'T UPDATE FIRMWARE. CAN'T LOGIN WITH WEB BROWER TO UPDATE EITHER.

glad you got it!

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