AX1800 Wifi Extender - Moved to different room - now wont show up on nighthawk app

[cmarger]

Set up my extender near my router. Worked fine and showed up on Nighthawk app. After setup, I moved to a different location. It seems to be working, but I can no longer see the status on the Nighthawk app. i.e. I can't see the Network Map button, can't check speeds, etc.

[plemans · Accepted solution]

Glad to hear you got it working, you might mark it as solved so others aren't trying to fix it still 🙂

[plemans]

Are you connected to the extender with the phone? 

Also, log into your router and find the ip address for the extender. Try logging into the extender with its ip address

[cmarger]

Thank you! I was able to reboot the extender and start from scratch. Everything seems to be working now.

[plemans · Accepted solution]

Glad to hear you got it working, you might mark it as solved so others aren't trying to fix it still 🙂