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Re: Access to the settings of my RAX120 Nighthawk via the Nighthawk app.

Hempierre
Tutor

Access to the settings of my RAX120 Nighthawk via the Nighthawk app.

Good morning,

Until recently, I had access to the settings of my RAX120 Nighthawk via the Nighthawk mobile application (current version 2.33.0.269 firmware: v1.2.9.52) outside of my local network.

Recently, when I am on another network or 4G the connection is no longer possible even though the 'Activate access anywhere' cursor is green.

Thank you to enlighten me.

Pierre

Message 1 of 7

Re: Access to the settings of my RAX120 Nighthawk via the Nighthawk app.


@Hempierre wrote:

Recently, when I am on another network or 4G the connection is no longer possible even though the 'Activate access anywhere' cursor is green.

 


What happens when you try?

 

What messages do you see?

 


I had access to the settings of my RAX120 Nighthawk via the Nighthawk mobile application (current version 2.33.0.269 firmware: v1.2.9.52) outside of my local network.

iOS or Android?

Message 2 of 7
Hempierre
Tutor

Re: Access to the settings of my RAX120 Nighthawk via the Nighthawk app.

it's on ios

RAX120.pngRAX120

locally connected (connecté localement in french)

Before I had 2 options: localy and internet (I don't remember the exact word)

 

Message 3 of 7
Hempierre
Tutor

Re: Access to the settings of my RAX120 Nighthawk via the Nighthawk app.

Up
Message 4 of 7
FURRYe38
Guru

Re: Access to the settings of my RAX120 Nighthawk via the Nighthawk app.

Any progress on this? 

Anywhere Access is the feature that should be seen and enabled with in the NH app. Look under Settings.

IMG_2847.PNG

IMG_2846.PNG


@Hempierre wrote:

it's on ios

RAX120.pngRAX120

locally connected (connecté localement in french)

Before I had 2 options: localy and internet (I don't remember the exact word)

 


 

Message 5 of 7
Hempierre
Tutor

Re: Access to the settings of my RAX120 Nighthawk via the Nighthawk app.

.Hello

"Anywhere access" is always green and I have only local access

Message 6 of 7
FURRYe38
Guru

Re: Access to the settings of my RAX120 Nighthawk via the Nighthawk app.

And if you disable AA in the NH app while your at home with the router and your mobile device, exit the app, then relaunch the app, then go back in and re-enabled Anywhere Access, then navigate back to see if you get the AA entry in the list of devices in the app? 

 

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-...

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