Bug genie 3.1.12 app will not screen rotate to landscape

[Bcole]

The genie 3.1.12 android will not screen rotate from portrait to landscape

[schumaku]

...standard Netgear App problem, applies, to Genie, Up!, ... and Arlo (the latest not on a phone, OK on a Tablet). 

[DexterJB]

Hi all,

The bugs have been reported and engineering is already aware. Please try uninstalling and re-installing the app to check if some issues will be resolved. Also, please keep an eye on updates for the app for the fixes.

Regards,

Dexter

Community Team

[Bcole]

Thank you Dexter.

By chance do you know if I will lose my device names and device type setting if I uninstall and Reinstall?

Second is there a release notes or a way to subscribe to a defect so when a correction is released people can be notified or a way to scan through a defects listing based on app version and platform.  Hopefully one or both of those might reduce bug repostings.

Thank you,

Billy

[DexterJB]

Hi @Bcole,

Yes, you will lose the custom device names.

Yes, release notes are usually indicated on the app description portion on the Playstore/Appstore.

Regards,

Dexter

Community Team

[Bcole]

Tried to uninstall and reinstall on my s3 and that did not fix the screen rotation issue.

[schumaku]

---

@DexterJB wrote:

Hi @Bcole,

Yes, you will lose the custom device names.

---

Beyond me what "design" does make store custom device names on the App side instead of the routers.