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Forum Discussion
C7000v2
I'm using the Nighthawk app on IOS with a Netgear C7000v2. The app was working in the past. I'm not sure how long it's been since I used it, but now when I try to use it, attempts to login to the router fail with the message "Login timed out. Please try again. ...". I tried rebooting the router and reinstalling the app, but no help. I know the login credentials are correct because I can login to the router from a web browser with no problem. It's just the IOS app that's the problem.
2 Replies
Seems that both NH and Orbi apps are having issues for those on Android devices recently:
https://community.netgear.com/t5/Orbi-App/Orbi-App-Timed-out-Issue/td-p/2452585
Can try to submit a bug ticket thru the app:
https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageWill have to wait for NG to get this all fixed.
