Orbi WiFi 7 RBE973
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Re: C7800 MODEM/ROUTER

DC01
Aspirant

C7800 MODEM/ROUTER

How do I monitor my C7800 Modem/Router remotely? I recently upgraded from the R7000 and could use the Neatgear Nighthawk app to monitor and test speeds. Where may I do that with this current model?

 

 

Model: C7800|Nighthawk X4S-AC3200 WiFi Cable Modem Router
Message 1 of 3

Re: C7800 MODEM/ROUTER

The C7800 is a modem/router the R7000 is a router. Not all modem/routers can support the Nighthawk app. (It takes a firmware update, and that is not possible for many cable modems.)

 

Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support

 

Which NETGEAR home router models can I manage using the NETGEAR genie app? | Answer | NETGEAR Suppor...

 

Look at those closely and you will see that, in its inimitable style, Netgear doesn't mention the C7800 in either. However, the manual for the device refers to the Netgear app.

 

If you visit the support pages:

Support | NETGEAR

you can feed in your model number and find the documentation for your hardware.

Read up on Remote Management.

 

Message 2 of 3
DC01
Aspirant

Re: C7800 MODEM/ROUTER

Thank you for the help and information! 

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