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CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
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CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
I AM USING APP SINCE LONG BACK EVERY THING WORKS FINE .
BUT THE PROBLEM IS WHENN I WANT TO CHANGE PASSWORD OF GUEST ACCOUNT THROUGH GENIE APP I CANT
CAYS IT SHOWS JUST 1 GUEST ACCOUNT AND I WANT TO CHANGE THE PASSWORD OF SECOND ACCOUNT I HAVE 2 GUEST ACCOUNT...
PLS HELP
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
Please can you tell us what model of router you have e.g. R7000, R8000, etc?
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
Hi @Nikson,
May I know if you are referring to the wireless Guest Network or another feature (Parental Controls) of the router? Please be more specific so that I can provide you with the right recommendation.
Page 26 of the device user manual indicates that the device is only capable of broadcasting a single wireless Guest Network. You may refer to the link below:
http://www.downloads.netgear.com/files/GDC/JNR3210/JNR3210_UM_NA_15JAN2013.pdf
Regards,
Dexter
Community Team
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
Hi @Nikson,
Thank you for clarifying. As previously mentioned, your NETGEAR router which is a JNR3210, is capable of broadcasting only a single wireless Guest Network. The other wireless network that you can modify will be the main wireless network. Please refer to the screenshot below:
Regards,
Dexter
Community Team
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
Hope so u don't give me stupid answer again
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
You have the option for three profiles, each can have different settings, but only one profile can be currently active. Still only one guest network but with the ability to quickly change settings.
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
OK, so you can see three different SSIDs in a wireless scan I assume? And your issue is that you can’t change the passphrase in those profiles? Is the profile inactive when you attempt to make the change? Does the passphrase you want to change to use simple alphanumeric characters or symbols also?
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
i have currently 2 guest profile active
in genie i can modify only first guest profile
what about second i can not modify second guest profile in genie
thats my proble
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
The screengrab in your post 6 shows only profile 2 as active, has that now changed so that profile 1 is also active? If you make profile 2 inactive can you then make changes?
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Re: CANT CHANGE SETTING OF 2 GUEST ACCOUNT FROM NETGEAR GENIE APP
Hi @Nikson,
I apologize for the inaccurate information since I was working with an older firmware version of the same model as your router. To answer your question, the NETGEAR Genie program will only be able to modify the first wireless Guest Network. If you want to modify the the second or third Guest Network profile, you will need to go through the UI of the router.
Regards,
Dexter
Community Team
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