Can't connect R6700V3 V1.0.4.122_10.0.95 to Nighthawk 2.19.0.2392 via android 11 phone

[mlandy]

but access works thru browser with same p/w

LOGIN TIMED OUT

I tried rebooting phone, router, cable modem disconnected after this persists.

[michaelkenward]

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@mlandy wrote:

but access works thru browser with same p/w

LOGIN TIMED OUT

I tried rebooting phone, router, cable modem disconnected after this persists.

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By "Nighthawk 2.19.0.2392" I assume that it some sort of app version.

What is this cable modem?

Any reason why you don 't have the latest firmware on your R6700V3? You are two versions behind current.

[mlandy]

michael, thank you for responding. yes, that was the nighthawk version downloaded from google play store.

by cable modem i meant my isp modem, provided by t-mobile.

]the only way i know to update my firmware is through the web interface so its possibly outdated if i do not have a newer router.

(not prepared to buy a new one at this time - is that necessary to use the android app?)

[michaelkenward]

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@mlandy wrote:

by cable modem i meant my isp modem, provided by t-mobile.

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What is it/ ISPs supply all manner of different modems and modem/routers.

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]the only way i know to update my firmware is through the web interface so its possibly outdated

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Never the  most reliable way to go about it.

There have been a couple of updates since your version.

Nighthawk R6700v3 | AC1750 Smart WiFi Router | NETGEAR Support

Then this:

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

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is that necessary to use the android app?)

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No:

Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support