NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't connect to extender after setup
I setup the extender using the nighthawk app on my Android phone. Went OK. It automagically sets the extender wifi SSID to the same as my router. My router is a Netgear Orbi which has the 2.4 and ...
I suppose I confused things by mentioning anywhere access. I actually don't want to turn that on. If my phone is directly connected to the extender via wifi, the nighthawk app should just work. and it doesn't. IMO that's broken behavior - no way the average joe, if he has any complications at all, is gonna get this thing to work.
As a senior, I;m not savvy at all. I managed to install the box, and it works. However, I can't log into the Netgear extender. I CAN log into my router, using the extender. The default password(s) does not work. I have tried multiple times using different variations, to no avail. Anywhere Access does not work either.
So now what? Do I have an expensive paperweight?
How are you trying to log in to the extender? Can you take a screenshot of the page you are starting at and the result when you try to log in?
Do you know how, thru your router, to find out what the IP address of your extender is? If you can figure that out, you can put that IP address into your browser URL bar then you will get a login page for the extender.
Thx for getting back to me, jhoff.
Try as I might, I can't even find the IP for my router. I work on a HP desktop. but also an iPhone7S. The app is on my phone, but can't download it to my PC. I'm totally baffled.
The extender IS working, but I can't log into it, even after a factory reset.
Also, When I try to log into the Admin page, it will not accept the default password(s).
There's just GOT to be an easier way.
As I read it now? The extender has creatd an unsecured network.
I found my IP address, But when I type it into my browswer, It won't load.
Using the devices finder, the extender doesn't show up at all.