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Forum Discussion
Can't connect to extender after setup
I setup the extender using the nighthawk app on my Android phone. Went OK. It automagically sets the extender wifi SSID to the same as my router. My router is a Netgear Orbi which has the 2.4 and ...
This was the whole point of my initial post.... I wonder, is there any possibility to call Netgear support? What router do you have? I have a netgear Orbi and I was, from it's UI, able to find the IP address of my extender, go there and log in and manage it. In my case, I wanted to change the SSIDs as it was replacing another extender and it had different SSIDs that I had a bunch of devices (ok 4) already setup to connect to it in my garage. The phone apps, IMO are garbage. They don't give you the ability to configure or even see all of the settings.
Hi jhoff,
I'm on satellite from Xplorenet, so I have a modem & router from them.
I managed to find MY IP address, AND the router's as well. However, when i type in both adresses, they won't respond to the search. I have a call in to Xplorenet tech support, and am waiting for a call back.
I spent 6 hours yesterday trying to configure the extender, and 4 more today.
This 68 year old fart is getting frustrated.
Netgear offers support for a whole bunch of coin. Over $200 for 2 years, or $50 per incident. I'm on a frikkin pension, so not loaded by any means. It's why I reached out here.
Your IP won't help. You should be able to connect to your router's IP. Hopefully Xplorenet can help with that. Most times, unless you change it, the IP will be 192.168.1.1 or 192.168.0.1