Orbi WiFi 7 RBE973
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Re: Can't login for remote administration

icebear1
Aspirant

Can't login for remote administration

Hello, I have problem with remote login.

In Genie I have set Advanced>Advanced configuration>Remote administration>Enable remote administration ON

Enable remote access for all

Port number 65312

Remote administration address http://<MY WAN IP>:65312

 

If I enter the url from previous line into wireless connected device browser, I get the login dialog, I fill in admin/<my admin pass> but am not let to admin panel but the login dialog asking me for password reappears again. I verified the admin password is exactly same as admin password stored in Genie.

 

Connection to Genie CP from wired computer is ok providing correct admin password. I tried more wireless connected devicess and al fail to enter Genie. Using latest firmware WNR612v3/1.0.0.26.

 

Any help for resolution please?

 

Message 1 of 4
DexterJB
NETGEAR Moderator

Re: Can't login for remote administration

Hi @icebear1,

 

1. Have you tried accessing the device remotely (using a different network/data connection)?

2. I would like to confirm if the wired computer is within your network or a remote computer.

3. Have you tried resetting the router?

4. Have you tried re-flashing the firmware?

5. Were you able to test other firmware versions?

 

Regards,

 

Dexter

Community Team

Message 2 of 4
icebear1
Aspirant

Re: Can't login for remote administration

Hello DexterJB,


1) Remote administration not logins from any networks I tried (Netgear's home, 3G, foreign WiFi).
2) Wired computer is connecting from my home network
3) I didn't
4) Yes
5) I used older firwares which had issues (router needed often restarts to keep going) - downgrading the firmware wouldn't be a solution. There are no alternative firmwares for this router.

Is there a limit for maximum passord length for remote sessions?
I will try reset the router and will report back if the problem has vanished.

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: Can't login for remote administration

Hi @icebear1,

 

Thank you for the update. It is highly recommended to perform a factory reset when you update the firmware. Please keep us posted.

 

Regards,

 

Dexter

Community Team

Message 4 of 4
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