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Forum Discussion
AutoHenk
Apr 14, 2019Tutor
Can't login to the IOS Nighthawk APP
What i do:
I open the Nighthawk app locally, on the wifi network:
I type in the username and password that was working for my Genie app.
Then the Nighthawk app bounces back to the login...
AutoHenk
Apr 14, 2019Tutor
Thanks a lot!
I e-mailed them aswell :)
cheers!
Rol23
Apr 18, 2019Guide
I am on android, I tried the removing special characters. Still can't login, I can't get past the account login. There is no error message, just hopeless nothing.
any other suggestions. If I have 2 step verification on, how do I turn it off. I have only ever used the app with my old S8 phone which I no longer have. I don't remember turning that on, and when I log into the netgear site do not see that setting.
- Rol23Apr 18, 2019Guide
the solution is keep force stopping, clear cache and data, then try again until you get 2 step up. Also try and remove special characters from password if this doesn't work. I did everything, eventually I got the 2 step to pop up, and was in. Hope all can get it to work, Netgear support isn't going to respond or help anytime soon