Orbi WiFi 7 RBE973
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Re: Can't login via Nighthawk App

alexrivera
Guide

Can't login via Nighthawk App

I'm trying to log on to my router via the nighthawk app and keep getting the follow error:

 

66B397F4-7AF2-4EF7-A93B-4D6C6DCDEF01_1_101_o.jpeg

 

I'm on the latest version of IOS and the router is up to date regarding the firmware. I have also deleted the app, hard restarted my iphone, and reinstalled the app. When opening the app upon install, it runs through the netgear account setupo and I always have to select my email for verification because for some odd reason the push notification to verify doesn't function. Nonetheless, upon completing verification i get the error above. Any ideas to fix this issue? 

 

Thanks. Alex

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender, R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 1 of 5

Re: Can't login via Nighthawk App

Login to what? R8000P or EX8000? Both appear in your footer.

 

 

Message 2 of 5
alexrivera
Guide

Re: Can't login via Nighthawk App

To the R8000P. That is my primary router and EX8000 serves as the extender. 

Message 3 of 5
shawnmanji
Aspirant

Re: Can't login via Nighthawk App

I am having the exact same issue. It is driving me absolutely crazy! Have you found a solution yet?

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 4 of 5
Christian_R
NETGEAR Employee Retired

Re: Can't login via Nighthawk App

Shawnmanji, 

 

Have you tried rebooting your router or reinstalling the Nighthawk app?

 

Christian 

Message 5 of 5
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