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Can't use my Android Nighthawk App since Updating Firmware

Ed_Wade
Follower

Can't use my Android Nighthawk App since Updating Firmware

I just updated the firmware on my R7900P Nighthawk Router using the Nighthawk App on my Android phone. Everything went very smoothly except now I can't use the Android app to get inside my R7900P Nighthawk Router. I am asked to put in my password for my admin account but it times out and rejects me. All of my devices are still connected and work together as the used to. I can get inside the router if I use a browser and the 192.168.1.1 address and passwordbut the app won't allow me. I have uninstalled the app and reinstalled it and still no true connection. Any suggestions would be appreciated and helpful.

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 1 of 3
Dan5050
Aspirant

Re: Can't use my Android Nighthawk App since Updating Firmware

I am having the exact same issue. I have emailed the problem to Netgear but as of now no response.
Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Can't use my Android Nighthawk App since Updating Firmware

Hello Ed_Wade & Dan5050, 

 

I would also recommend power cycling your router and reinstall the Nighthawk app again.

 

Christian 

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