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Forum Discussion
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
Good move for some people.
In you search for a new brand, check its own support forums. First to see if it has one and then to see if its hardware has similar problems. Unlikely, but you don't want to jump out of the frying pan into the fire.
So what is the recommended work-around from Netgear ???
Give them more money, so they can forget you faster!
If anyone has a link to the old firmware for the R8000 please post it! I spent hours setting up my router for my network and servers including turning on Parental controls, and now there is absolutely no way to turn it off again unless I reset the router (which we already know doesn’t work) but I don’t think I should waste another several hours/days of my life re-configuring my router because of Netgear’s clearly incompetent developers. Even if I backup my settings it will just backup all the damn Parental Control crap too so I'll be back to square one having to reset yet again and then hours trying to remember how I had everything configured on my network.
Download of firmwares:
https://www.netgear.com/support/product/r8000.aspx#download
There is a plus sign which makes appearing all older versions
When i have time, i will try a downgrade
landk wrote:So what is the recommended work-around from Netgear ???
In my case I use the device's IP address rather than routerlogin.net.