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Forum Discussion
dtaft
Nov 15, 2023Aspirant
Cannot rename devices on Nighthawk APP or using mywifiext EAX20
I have devices with no names and no way to edit them. I have done this in the past, but currently I cannot find a way to do this. There is no option to edit, either in the Nighthawk APP or logging in...
michaelkenward
Nov 16, 2023Guru - Experienced User
dtaft wrote:
Click the icons....No Icons here on the web login. If you mean the APP, I have clicked on everything I can see.
We still don't know where you are looking. I did ask if you were talking about Attached devices.
"Is this a reference to names in "Attached devices"?"
Your screen grab seems to show Access Control.
I'm looking at an R7800 in AP mode. I realise that this is different hardware, but Netgear tries to maintain some sort of commonality in the GUI, so I'm hoping that you see the same thing, or something similar. (The manual suggests that it does.)
In the settings
- Attached Devices
(The EAX20 manual also talks about Connected Devices.)
I see this:
Attached Devices
Each of those icons is clickable. Click one and it brings up this:
Edit Device
Do you see something similar?
There are other ways to edit devices, with the "desktop genie" for example. But that's the easiest.
dtaft
Nov 16, 2023Aspirant
I was logged in via the web using http://mywifiext/
I logged in, selected settings, and connected devices.
That is the only place I see devices, and as the screen shot showed, some have names but 2 of them say the names are --.
Nowhere is there any icon to click, or any button saying edit, so that I can put names to the devices which just show IP addresses and have device name --
I looked through the manual and I do not see anyplace I could do this. I thought I assigned names for things when I first set this up a year or two ago.
Now on the router, I can see attached devices, and there is a button to click to edit and change names of them.
But I need to be able to do this to the devices on the Extender.
- michaelkenwardNov 16, 2023Guru - Experienced User
dtaft wrote:
Now on the router, I can see attached devices, and there is a button to click to edit and change names of them.
But I need to be able to do this to the devices on the Extender.
Have you tried changing the settinngs there and seeing if they carry over to the extender?
I have many places where I can change these settings. (Nighthawk App, router GUI, AP GUI and desktop genie) Once fixed on one, they carry over to the others. It would be bothersome to have to change them individually in all of those places.
dtaft wrote:
I was logged in via the web using http://mywifiext/
That's not really "via the web" as I understand it. That is the browser's way into the graphical user interface (GUI). It goes nowhere near "the web". You can even get there without an Internet connection.
- dtaftNov 17, 2023Aspirant
If you mean can I change the on the router.. the answer is no. All I can see on the router is the devices connected to it. I cannot see the devices which are connected to the extender.
Logging into the extender with the internet or the APP are the only 2 ways I know of to see the devices connected. They just are not giving me any way to edit them.
- michaelkenwardNov 17, 2023Guru - Experienced User
dtaft wrote:
If you mean can I change the on the router.. the answer is no. All I can see on the router is the devices connected to it. I cannot see the devices which are connected to the extender.
Logging into the extender with the internet or the APP are the only 2 ways I know of to see the devices connected. They just are not giving me any way to edit them.
I sense that something else is going on here. I'd forget about the names of the devices for now and dig deeper into why you see what you do. For example, the grabs from your Nighthawk app are clearly bust. Why?
Start with the heart of the network. The EAX hangs off that. The network's controls are in the router. It hands out IP addresses and tracks what is happening on the network.
What is router feeds the extender? Further up the chain, what modem/gateway/ONT sits between the router and the Internet?