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Re: Circle App stopped working after upgrading the firmware to V1.3.2.134

rjbones
Guide

Circle App stopped working after upgrading the firmware to V1.3.2.134

I have upgraded the R7000P firmware to  V1.3.2.134 because it has intermittent rebooting issues with previous FW  V1.3.2.124. Since then the Circle App on my Android phone is no longer detecting Circle device within the network. Factory reset has already been done and made sure that the phone is in the router's lcoal network. Did Netgear engineers decide to stop supporting Circle on FW V1.3.2.134?

 

 

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 4
FURRYe38
Guru

Re: Circle App stopped working after upgrading the firmware to V1.3.2.134

Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

https://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls

Good Luck

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Gateway Mode | Wifi Router and RBK853 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50v2, XR450/500/700/1000, EX7500/EX7700

Message 2 of 4
Christian_R
NETGEAR Employee Retired

Re: Circle App stopped working after upgrading the firmware to V1.3.2.134

Hello rjbones, 

 

Does reverting back to the previous firmware version bring Circle back up?

 

Christian 

Message 3 of 4
rjbones
Guide

Re: Circle App stopped working after upgrading the firmware to V1.3.2.134

Yes, but the router does random reboots/factory resets on its own with the previous FW.

Message 4 of 4
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