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Circle Restore Purchase note working

webbsj
Follower

Circle Restore Purchase note working

The Circle app on my iPhone has lost the subscription information.  When I attempt to restore the purchase I get the message "Could not find active subscription.  Please make sure you have an active subscription for your iTunes account".  When I check my current subscriptions it show in the list and is active.  Anyone have any ideas?

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Christian_R
NETGEAR Employee Retired

Re: Circle Restore Purchase note working

Hello webbsj,

 

Please refer to the article below as the provided steps may help address your subscription issue.

 

https://support.meetcircle.com/hc/en-us/articles/360003327512-My-Circle-on-NETGEAR-Premium-Features-...

 

Christian 

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