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Re: Circle fails to setup on r8000 router
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Circle fails to setup on r8000 router
I'm trying to setup circle on my Netgear R8000 router. I go through the process on my iphone via the Circle app, it makes it all the way through to asking for my router login details, then after a moment I get a message saying: something went wrong, please try enabling Circle again. Has anyone else encountered this? Any help would be greatly appriciated. Thanks.
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Re: Circle fails to setup on r8000 router
If you can't go to any website, and I'm quite sure that your router has FW 1.0.4.4, which is very buggy at present.
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Re: Circle fails to setup on r8000 router
Thank you for the quick reply, my internet connection is working fine. My router is connected to a Telstra Frontier modem. I have tryed resetting my router (Factory reset) but I get the same issue. Anything else I can try?
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Re: Circle fails to setup on r8000 router
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Re: Circle fails to setup on r8000 router
How do I go about setting up via a desktop? I thought it was ony possible to setip Circle via the ios app?
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Re: Circle fails to setup on r8000 router
Hi @gt336,
Please make sure you go through the steps linked below.
https://kb.netgear.com/000038871/
Regards,
Dexter
Community Team
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Re: Circle fails to setup on r8000 router
I did follow the guide when I was setting up the Circle with the newest firmware upgraded on my R8000 few weeks ago. All WORKED well for about less than one hour, and the problems, ie. Internet disconnection, gateway IP addressing, DNS server hook-up, but NOT USB failure, came back. Hard resetting few times, enabling and disabling Circle few times seemed to correct the problems for less than 15 minutes. After all failed, I'm back to older version 1.0.3.54 and immediately no problems came on and it has been stable since then, of course without the Circle parental control feature, none of it at all.
FYI. Just received email from NETGEAR and they seems to concur with what I thought the root cause of the recent problems that people are complaining about. They are working on solution
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Re: Circle fails to setup on r8000 router
Internet working smoothly and dhcp being distributed by Verizon in bridge mode.
Need to activate circle parental controls.
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Re: Circle fails to setup on r8000 router
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