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Computer app for Windows 10

Frippe31
Follower

Computer app for Windows 10

I have change from Windows 7 to Windows 10 and can not find the download for Netgear Genie app to Windows 10. Does anyone knows where I can find it?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 10
schumaku
Guru

Re: Computer app for Windows 10

Head to the Netgear Genie Landing Page, click away the Nighthawk App nag poop-up, scroll down to the end - there you find the links for "Download PC" and "Download Mac".

 

And of course it's silly that Netgear has removed it form the support downloads - considering these two apps have to stay for a while, arerequired for featurs Netgear has sold with the routers so the support has to continue, ... @Christian_R  @ChristineT   more discussion items.

Message 2 of 10
oric307
Aspirant

Re: Computer app for Windows 10

Hi: That did not work.

Does anyone know when the app. will be avaiable for Windows 10 desktop?

Thank you.

oric307

Message 3 of 10
schumaku
Guru

Re: Computer app for Windows 10

What does not work? It's a Windows 32-bit desktop application, runs like a charm on Windows 10 on 32-bit (x86) and 64-bit (AMD64/Intel 64) systems.

 

NTGR Genie Win 10 64-bit.PNG

Message 4 of 10
oric307
Aspirant

Re: Computer app for Windows 10

Hi: Thank you for your reply.

It won't even load anymore.

It's worked fine in the past.

Is there a setting I must adjust?

Message 5 of 10
schumaku
Guru

Re: Computer app for Windows 10

Not much I can think of - rub the ubiquitous uninstall, reboot, and reinstall to start with.

Any Internet Security g*****e in place on this Windows 10 system probably?
Message 6 of 10
oric307
Aspirant

Re: Computer app for Windows 10

Hi: Thank you for all your help.

Still won't load even after doing what you recommended.

Message 7 of 10

Re: Computer app for Windows 10


@oric307 wrote:

 

Still won't load even after doing what you recommended.


What are you doing and what happens?

 

I fear that "won't load" could mean anything.

 

As @schumaku says, the desktop genie runs just fine in Windows 10 and in all flavours of "bitness".

 

Can you see it in Task Manager?

 

 

 

Message 8 of 10
schumaku
Guru

Re: Computer app for Windows 10


@michaelkenward wrote:

@oric307 wrote:

Still won't load even after doing what you recommended.


What are you doing and what happens? I fear that "won't load" could mean anything.


Windows (and the Genie program) is unfortunatley not very verbose or informative if something goes wrong launching a .exe 

Message 9 of 10
Lostboy
Aspirant

Re: Computer app for Windows 10

To load the app..ANY APP......Right click and "Run As Administrator

(aim.. swich...point, and game!! ) 

 

 

 

Message 10 of 10
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