Device Manager does not display all connected devices

[BSODan]

I see a ton of posts of people having issues with devices not being displayed in Device Manager.  Clearly this is a major problem with Nighthawk; what's the problem NETGEAR!?

I have about 30 devices and only 15 are displayed.  My C7000v2 is on the V1.03.01 firmware.

[Christian_R]

Hello BSODan,

Have you had a moment to reinstall the Nighthawk app? 

Christian 

[BSODan]

Yes I have, that didn't change anything.

[Christian_R]

Hi BSODan,

Thanks for confirming. May you provide me with the current Nighthawk app version number you have installed and specify whether you're on iOS or Android. May you also power cycle your modem and let us know if your issue persists. 

Regards,

Christian 

[BSODan]

I am current on the new 2.8.0.15 release and just updated my iPhone to iOS 14.4.  None of these or power cycling my modem/router has had any impact.

Thanks,

Dan

[Christian_R]

Hi Dan,

Thanks for confirming. May you send me a private message with the following info. I'd like for our support team to reach out.

Email:

Phone:

Preferred Contact Time: (including time zone)

Christian 

[nldl8485]

I am having the same problem with device names.  Did Netgear ever provide a solution?