Orbi WiFi 7 RBE973
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Device manager on iOS not working ('No Device Found!)

matthelm75
Initiate

Device manager on iOS not working ('No Device Found!)

Just noticed this problem today.  Everything is connected, but on the Nighthawk App, when I select the Device Manager, it says that 'No Device Found' although everything is working.  

 

I checked the routerlogin.net page, and it lists the 20 devices that are connected.  Problem seems to be with the iOS Nighthawk App.

Model: AC2100|Nighthawk AC2100 Smart WiFi Router
Message 1 of 11

Accepted Solutions
matthelm75
Initiate

Re: Device manager on iOS not working ('No Device Found!)

Problem was the iOS app.  Once that was updated and I downloaded the latest update - then it worked.

View solution in original post

Message 7 of 11

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dpkOne
Initiate

Re: Device manager on iOS not working ('No Device Found!)

Facing exactly same issue.

Message 2 of 11

Re: Device manager on iOS not working ('No Device Found!)

I'm having the same issue. Please fix ASAP.

Message 3 of 11

Re: Device manager on iOS not working ('No Device Found!)


@HomeITgotoguy3 wrote:

I'm having the same issue. Please fix ASAP.


Sniff around and you will find many many reports of the same thing.

 

Lots of different hardware hit.

 

 

 

 

 

 

 

Message 4 of 11
JamesENicholson
Aspirant

Re: Device manager on iOS not working ('No Device Found!)

This feature worked initially when I installed the system a few weeks ago.  Either a firmware upgrade or an iOS app upgrade has rendered the "connections" invisible.  I can no longer see the 10-15-20 devices I have connected via wifi.  Annoying.

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 5 of 11
Christian_R
NETGEAR Employee Retired

Re: Device manager on iOS not working ('No Device Found!)

Hi JamesENicholson, 


Welcome to the community! May you provide the following info.

 

Product Model:

Firmware Version:

App version: (iOS/Android)


Thanks,

Christian 

Message 6 of 11
matthelm75
Initiate

Re: Device manager on iOS not working ('No Device Found!)

Problem was the iOS app.  Once that was updated and I downloaded the latest update - then it worked.

Message 7 of 11
garyindiana4612
Aspirant

Re: Device manager on iOS not working ('No Device Found!)

R7450 My Netgear App has bugs, 1 can NOT connect remotley, 1 can change icons in the DM

We installed the newest ver app and ver in the router still not working 

 

Do I need to take the router back?R7450

Model: R7450|Nighthawk AC2600 Smart WiFi Router
Message 8 of 11

Re: Device manager on iOS not working ('No Device Found!)

Who knows what your problem is?

 

You have joined in on an existing conversation that may or may not have anything to do with your problems.


There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one, especially in a Solved discussion.


If you do want help with your problem, check previous stuff that may be related then start your own discussion.


If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.

Message 9 of 11
Erikruss
Aspirant

Re: Device manager on iOS not working ('No Device Found!)

I am dealing with the same problem.
Device Manager, no devices found..
IOS - would greatly appreciate some guidance.

Thanks
Message 10 of 11
Christian_R
NETGEAR Employee Retired

Re: Device manager on iOS not working ('No Device Found!)

Hi Erikruss, 

 

I would recommend reinstalling the Nighthawk app and rebooting your router. 


Christian 

Message 11 of 11
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