Device manager on iOS not working ('No Device Found!)

[matthelm75]

Just noticed this problem today.  Everything is connected, but on the Nighthawk App, when I select the Device Manager, it says that 'No Device Found' although everything is working.  

I checked the routerlogin.net page, and it lists the 20 devices that are connected.  Problem seems to be with the iOS Nighthawk App.

[matthelm75 · Accepted solution]

Problem was the iOS app.  Once that was updated and I downloaded the latest update - then it worked.

[dpkOne]

Facing exactly same issue.

[HomeITgotoguy3]

I'm having the same issue. Please fix ASAP.

[michaelkenward]

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@HomeITgotoguy3 wrote:

I'm having the same issue. Please fix ASAP.

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Sniff around and you will find many many reports of the same thing.

Lots of different hardware hit.

[JamesENicholson]

This feature worked initially when I installed the system a few weeks ago.  Either a firmware upgrade or an iOS app upgrade has rendered the "connections" invisible.  I can no longer see the 10-15-20 devices I have connected via wifi.  Annoying.

[Christian_R]

Hi JamesENicholson, 

Welcome to the community! May you provide the following info.

Product Model:

Firmware Version:

App version: (iOS/Android)

Thanks,

Christian 

[matthelm75 · Accepted solution]

Problem was the iOS app.  Once that was updated and I downloaded the latest update - then it worked.

[garyindiana4612]

R7450 My Netgear App has bugs, 1 can NOT connect remotley, 1 can change icons in the DM

We installed the newest ver app and ver in the router still not working 

Do I need to take the router back?R7450

[michaelkenward]

Who knows what your problem is?

You have joined in on an existing conversation that may or may not have anything to do with your problems.

There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one, especially in a Solved discussion.

If you do want help with your problem, check previous stuff that may be related then start your own discussion.

If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.

[Erikruss]

I am dealing with the same problem.
Device Manager, no devices found..
IOS - would greatly appreciate some guidance.

Thanks

[Christian_R]

Hi Erikruss, 

I would recommend reinstalling the Nighthawk app and rebooting your router. 

Christian