Does the genie app have a turboTurbor Transfer on pc

[Meow9187]

So all my mobile devices have an option for turbo transfer on them, using the genie app.  On the desktop app im not finding the icon for turbo transfer. 😞

[DexterJB · Accepted solution]

Hi @Meow9187,

1. What is the model number and firmware version of the device?

2. What version of NETGEAR Genie do you have installed?

3. Please provide a screenshot if possible.

4. The Turbo Transfer option should be available if you have other devices connected and have the Genie app opened.

Regards,

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @Meow9187,

1. What is the model number and firmware version of the device?

2. What version of NETGEAR Genie do you have installed?

3. Please provide a screenshot if possible.

4. The Turbo Transfer option should be available if you have other devices connected and have the Genie app opened.

Regards,

Dexter

Community Team

[DexterJB]

Hi @Meow9187,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team