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Does the genie app have a turboTurbor Transfer on pc

Meow9187
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Does the genie app have a turboTurbor Transfer on pc

So all my mobile devices have an option for turbo transfer on them, using the genie app.  On the desktop app im not finding the icon for turbo transfer. Smiley Sad

Model: Genie|Desktop| Mobile| and Product Setup Genie
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DexterJB
NETGEAR Moderator

Re: Does the genie app have a turboTurbor Transfer on pc

Hi @Meow9187,

 

1. What is the model number and firmware version of the device?

2. What version of NETGEAR Genie do you have installed?

3. Please provide a screenshot if possible.

4. The Turbo Transfer option should be available if you have other devices connected and have the Genie app opened.

 

Regards,

 

Dexter

Community Team

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DexterJB
NETGEAR Moderator

Re: Does the genie app have a turboTurbor Transfer on pc

Hi @Meow9187,

 

1. What is the model number and firmware version of the device?

2. What version of NETGEAR Genie do you have installed?

3. Please provide a screenshot if possible.

4. The Turbo Transfer option should be available if you have other devices connected and have the Genie app opened.

 

Regards,

 

Dexter

Community Team

View solution in original post

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: Does the genie app have a turboTurbor Transfer on pc

Hi @Meow9187,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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