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Re: Email not valid

Kristian79
Aspirant

Email not valid

HI

When i try to sign upfor an open.dns account(in Genie app) the feedback is not valid email. Opendns so i can access parental controls.

Does anyone know how to solve this

Message 1 of 5
DexterJB
NETGEAR Moderator

Re: Email not valid

Hi @Kristian79,

 

May I know if you have tried using another device to complete the sign up? Have you also tried using another email?

 

Regards,

 

Dexter

Community Team

Message 2 of 5
Kristian79
Aspirant

Re: Email not valid

I have changed to 3 different emails and absolutt tried to do it on mye Mac.
Message 3 of 5
Kristian79
Aspirant

Re: Email not valid

Aslo was the Word autocorrect made it to absolutt -sorry for this:)
Message 4 of 5
DexterJB
NETGEAR Moderator

Re: Email not valid

Hi @Kristian79,

 

If you have a Windows computer, please download the latest version (2.4.16) of the NETGEAR Genie program using the link below.

 

http://www.netgear.com/home/discover/apps/genie.aspx

 

Regards,

 

Dexter

Community Team

Message 5 of 5
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