Orbi WiFi 7 RBE973
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FYI- firmware update 1.4.1.66_1.3.26 broke Nighthawk app

MinneapolisJeff
Initiate

FYI- firmware update 1.4.1.66_1.3.26 broke Nighthawk app

router = R7960P, current firmware = 1.4.1.64_1.3.25

phone OS = iOS 14.2, Nighthawk app version = 2.7.2.19

 

updated the other day, became unable to connect to the router through the Nighthawk application (kept getting logon timeout error); I downgraded back to the previous firmware version and was able to connect again

 

seems like there is an compatibility issue with the firmware version and application version

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 1 of 5
wwian
Tutor

Re: FYI- firmware update 1.4.1.66_1.3.26 broke Nighthawk app

I had the exact same issue!!! I had to directly connect to the router in order to downgrade back to v1.4.1.64

Message 2 of 5
MinneapolisJeff
Initiate

Re: FYI- firmware update 1.4.1.66_1.3.26 broke Nighthawk app

Any chance Netgear will be able to address this within a forthcoming firmware update?  I'm not installing the 1.4.1.66 update due to this issue.

Message 3 of 5
Christian_R
NETGEAR Employee Retired

Re: FYI- firmware update 1.4.1.66_1.3.26 broke Nighthawk app

Hello,

 

Our product teams are aware of the reports and currently investigating. In the meantime. may you update/reinstall the Nighthawk app as we released a new version for iOS (2.7.6.3).

 

Regards,

Christian 

Message 4 of 5
M3DM
Guide

Re: FYI- firmware update 1.4.1.66_1.3.26 broke Nighthawk app

Roll back to the previous firmware version and wait for fix.

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 5 of 5
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