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Re: Firmware Check Error
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2018-10-11
08:10 PM
2018-10-11
08:10 PM
Firmware Check Error
Got an email saying a new update was available. When I push “Check for Updates” in the app it says it’s checking for new firmware update then keeps saying “Firmware Check Error”
Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 1 of 5
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2018-11-07
05:59 PM
2018-11-07
05:59 PM
Re: Firmware Check Error
Hi @Lisamall,
Welcome to the community!
1. What is the firmware version of the router?
2. Which app do you have installed (Genie or Nighthawk)? And what version?
3. Does the issue persist on another device where you have the app installed?
Regards,
Dexter
Community Team
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2018-11-08
02:18 AM
2018-11-08
02:18 AM
Re: Firmware Check Error
I tried it on my iPhone and iPad got the same result. It’s the nighthawk ap. The version is 1.2.0.26.
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2018-11-08
02:19 AM
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2018-11-10
10:25 AM
2018-11-10
10:25 AM
Re: Firmware Check Error
Find the latest firmware here and install it manually:
R7450 | Product | Support | NETGEAR
The release notes tell you how to go about it.
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