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Genie: 2.4.2 Device-based parental controls filtering keeps reverting back to "Default"
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This problem still persists again. A previous fix was made, but I am having the same issue with Genie verison 2.4.22 for MAC, using the wireless N router. The deve-based parrental controls do not persists nor do their effects work on the specified device.
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Hi @rtdeloatch,
1. What is the model number and firmware version of your device?
2. Please try setting the filtering level on another device (iOS, Android, another computer).
Regards,
Dexter
Community Team
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Hi @rtdeloatch,
1. What is the model number and firmware version of your device?
2. Please try setting the filtering level on another device (iOS, Android, another computer).
Regards,
Dexter
Community Team
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Re: Genie: 2.4.2 Device-based parental controls filtering keeps reverting back to "Default&q...
Hi @rtdeloatch,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
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Re: Genie: 2.4.2 Device-based parental controls filtering keeps reverting back to "Default&
Hi I was able to change the settings using the Genie App, so I no longer have the problem (though I still can't change it on my MAC computer). So the problem is sort of resolved.
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