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Forum Discussion

thomasf's avatar
thomasf
Follower
Dec 08, 2013

Genie Problem

This may be the wrong place to discuss the Genie product but I would appreciate some help. Using Windows 8.1 through the Netgear D6200 to the Apple Airplay Express. The music drops are annoying an...
Genie
S-Warren's avatar
S-Warren
Guide
Aug 20, 2015
S-Warren wrote:

I have the Netgear R6220 AC1200 and had problems printing today and when I looked in Devices and Printers I saw about 20 instances of Genie Media Servers on my Windows 8.1 laptop. I had the R6220v2 of Netgear Genie installed so I uninstalled it and removed all instances of the Genie Media Servers.

 

I downloaded and installed the R6220 version of the Genie which is v2.4.12.  So far no more duplicate Genie Media Servers have appeared after several restarts and my printing is back to normal.  If something changes I will post back with an update.

I discovered Netgear Genie disables a service on my printer. I have an HP Officejet 4630 All-in-one printer that has an app called "Scan to PC" which allows me to scan from my printer and send the result to other devices on my network. The app becomes active when it detects the printer is turned on but Genie blocks it for some reason and then I have to turn it on manually. I was able to reproduce this by installing/uninstalling Netgear Genie.