Genie Timeline Unspecified Error

[richegeland]

Not sure why, but this error message keeps popping up. I can get rid of it temporarily by ending it with task manager.

[DexterJB]

Hi @richegeland,

1. Are you referring to the ReadySHARE Vault program?

2. Have you tried uninstalling and re-installing the program?

3. Does the issue persist on your other Windows device/s?

Regards,

Dexter

Community Team

[richegeland]

Yes, it is the ReadyShare Vault Program that evidently caused the "Genie Timeline" "Unspecified Error". I uninstalled ReadyShare Vault and the error message finally disappeared.

I have not tried to re-install yet, but will update when and if.

Thanks for your input.

Rich

[DexterJB]

Hi @richegeland,

Thank you for the update. Please keep us posted.

Regards,

Dexter

Community Team

[DLSchmidt11]

Rich,

Sounds like we are experiencing same Genie Timeline software error.  Would be interested to hear what happens if you re-install the ReadyShare Vault program.  In my case the annoying error returned with my next backup attempt.  Our Netgear routers are different, but there must be something similar about our systems.  What version of Windows and what type of computer are you having the problem on?  I have installed on 2 computers.  My Windows XP Dell Desktop gets the error, but my new Windows 10 Dell Laptop works fine.

Darrell

[ROTdog]

I am having the exact same issue.  Is there a quick fix?  Please help!!

[frankbid]

R7000 firmware version V1.06.28 , Os win 10

I am also having the same unspspecified error.Blinking every second and making a strange noise. I have uninstalled and reinstalled, did a second try at backup same problem persists. Please  let me know as soon as there is a fix.

 Frank

[jmowery007]

Having the same issues.  Uninstalled/installed Genie and Readyshare.  Still keeps happening, can't get a backup done.  Can't find any solution out here.  Someone said to install old versions but I can't locate those on the support download page.  Any ideas?